Job Description
As proud owners of a diverse range of venues including Cloudland, Empire Hotel, Valley Hops Rooftop & Brewery, The Warehouse and The Island Hotel, we require a dynamic and diverse team to facilitate the needs of our guests.
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Our unique and stunning venues host a wide range of events, from intimate social gatherings to large-scale gala dinners, conferences and weddings.
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The key responsibility of this role is to identify, contract and convert sales leads while coordinating event bookings across all industry markets.
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Key Responsibilities
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Assist with email, phone and walk-in enquiries for private function bookings
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Follow up outstanding function sales enquiries in a timely manner
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Coordinate events and prepare detailed run sheets
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Liaise with Accounts regarding deposits and final payments
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Conduct site inspections and famil visits when required
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Assist with hosting client functions and networking events when required
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Maintain and update the function sales database, including client contact details and menu upgrades
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Assist in the preparation of reports relevant to the development of function sales
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Identify and pursue new client opportunities strategically
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Attend relevant conferences and trade shows
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Previous experience within the hospitality industry, particularly in meetings and events
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Proficiency in Microsoft Word, Outlook, Excel, Publisher and PowerPoint
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Strong communication and negotiation skills
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Ability to manage competing priorities and meet deadlines
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Flexibility to work evenings, weekends and public holidays when required
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Experience with event management software is highly desirable
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A positive 'can-do' attitude with the ability to work collaboratively within a team
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Highly organised with strong attention to detail and the ability to multitask
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Recent experience within the events and/or tourism industry
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A vibrant personality, professional presentation and solid client focus
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Proven ability to achieve established sales targets
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Self-motivated, results-driven and able to work autonomously in an office environment
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Above all, the successful candidate will be a proactive self-starter who can respond quickly to opportunities while driving new business and maintaining strong client relationships.
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We are an equal opportunity employer and encourages applications from people of diverse backgrounds.

📌 Function And Events Sales Coordinator (Queensland)
🏢 Cloudland
📍 Queensland