North Ryde location with some regional travel
About the Company
Join an established ASX-listed organisation with a workforce of more than 2,500 employees and a proud history spanning over 100 years.
Renowned for its market-leading products and strong industry presence, the business is currently undertaking a significant technology and business transformation journey.
With a collaborative culture, flexible hybrid working arrangements, and substantial investment in modernising its systems and operations, this is an excellent opportunity to play a key role in shaping the future of a truly iconic Australian organisation.
About the Role
We are seeking an experienced Hypercare Coordinator / Project Coordinator to support a major technology project through its go-live and hypercare phases.
This is a hands‐on coordination role requiring someone who is highly organised, proactive, and confident working across large stakeholder groups to ensure a smooth transition into business‐as‐usual operations.
Working closely with both business and technology teams, you will play a key role in tracking defects, coordinating issue resolution, managing risks and actions, and driving accountability throughout the hypercare period.
This role will suit someone who enjoys working in fast‐paced delivery environments and thrives on keeping multiple workstreams aligned and moving forward.
This is a6-month contract based in North Ryde, withoccasional regional travel requiredto support project activities and stakeholder engagement.
Key Responsibilities




Coordinate hypercare activities following project go-live
Track and manage defects, issues, actions, and delivery risks
Facilitate meetings and workshops with business and technology stakeholders
Drive follow‐up actions and accountability across multiple teams
Support readiness activities leading up to go-live
Monitor progress and escalates risks or blockers where required
Coordinate communications and status reporting throughout hypercare
Ensure effective collaboration between business and technology teams
Support Project Managers and Delivery Leads with governance and coordination activities
Skills & Experience
5+ years' experience in Project Coordination, Project Support, PMO, or Delivery Support roles
Experience supporting technology, digital, systems, or transformation projects
Strong stakeholder management skills with the ability to coordinate large and diverse stakeholder groups
Proven experience supporting go-live, deployment, transition, or hypercare activities within a project environmentExperience managing defects, actions, risks, issues, and delivery dependencies
Strong meeting facilitation, coordination, and follow‐up skills
Understanding of the Software Development Life Cycle (SDLC) is highly desirable
Excellent organisational skills with a strong attention to detail
Ability to work proactively, prioritise competing demands, and drive outcomes
Strong written and verbal communication skills
Skilled, mature, and collaborative approach to stakeholder engagement
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📌 Project Coordinator (New South Wales)
🏢 The Network
📍 New South Wales