Case Worker, Specialist First Nations Focus
Case Worker, Specialist First Nations Focus
Permanent, full time (35hpw)
Sydney & Bankstown (throughout Sydney local government area)
Community Legal Centre incorporating domestic and family violence services
Salary range: SCHCADS Level 5
Flexible work conditions, salary packaging to increase take-home pay, 5 weeks annual leave plus leave loading, additional leave at Christmas
Are you ready to embark on a fulfilling journey where you can play a pivitol role in transforming lives and breaking the cycle of domestic and family violence?
Do you possess the compassion, capabilities, and commitment to empower women andhelp break the cycle of abuse and support survivors to safety and healing?
If so, we want you to be part of our remarkable team!
Professional Growth:Contribute to building something extraordinary and grow along with us with regular professional supervision
Balance and Well-being:We prioritize your work-life harmony, ensuring a supportive and flexible work environment with a 35 hour week and flexible hours
More holidays:We have 5 weeks holiday plus additional leave at Christmas
Great salary:SCHCADS L5 – paying above award.
Starting package full time $106,106+ super
About Justice Support Centre
Justice Support Centre is a not-for-profit Community Legal Centre.
Our legal services include information, advice, and legal representation for people in South West Sydney whose access to justice is denied or constrained and includes specialised legal services for victim-survivors of DFV.
Our DFV services include court support and advocacy, safety planning, case management and financial counselling.
Both the legal and DFV teams offer tailored training and workshops to community members and community organisations.
About the role
The role involves conducting comprehensive case management for clients identifying as First Nations, including assessments and safety evaluations.
It requires providing expert advice, referrals and community education to enhance skills in the domestic and family violence sector.
The position requires collaboration with the DFV Casework Services Manager to support women children and young First Nations people, developing and implementing strategies to improve service accessibility and building referral networks with local services.
Administrative tasks, participation in team meetings and adherence to organisational policies are essential.
Key qualifications include relevant experience in the welfare industry and excellent communication skills.
The work includes, but is not limited to, the following duties:
identifying key case management needs, providing comprehensive intake, support needs assessment, risk and safety assessments for each client (mothers, children and young people) identifying as First Nations.
Developing case management plans that support client needs
providing high level expert advice, information and appropriate referrals to women, children and young people, identifying as First Nations, as required
participating in the development and delivery of community education to enhance the skills, knowledge,



competencies and performance of those who work in the domestic and family violence sector and other relevant support agencies
liaising with the DFV Casework Services Manager (the Manager) and case management team to ensure that child clients identified as at risk of harm or as having safety concerns, are identified and supported/managed appropriately
liaising with the Manager to identify and provide resources that may be useful to case management staff for ongoing professional development
providing high level expert advice and assistance to the Manager to develop and implement strategies aimed at making case management services relevant, accessible and responsive to the needs of First Nations women and children impacted by domestic and family violence
liaising with the Manager to develop good working relationships and referral networks with local services that respond to the needs of First Nations women and children impacted by domestic and family violence
liaising with the DFV Casework Services Manager to develop links with local Aboriginal communities to promote the services of the DFV Casework.
participating in NAIDOC week, Sorry Day, Reconciliation Celebrations, Survival Day (Australia Day) and other local Aboriginal community activities and initiatives which help promote the DFV Casework Services, subject to workload and resources and as directed by the Manager
you are encouraged to, and may choose to participate in our Reconciliation Action Plan working group
liaising with the Manager to promote our case management services
in consultation with the Manager, identifying suitable partnerships with external stakeholders.
Participating in and contributing to effective community awareness raising/education initiatives and activities as directed by the Manager
adhering to our policies and procedures when undertaking the work, in particular those relating to client confidentiality and privacy, referrals to and from the teams, client and worker safety, staff professionalism, child protection notifications and follow-up assistance
collecting data and any other information, as directed by the Manager
undertaking all necessary training as negotiated with the Manager and program service agreement or required by our policies and procedures.
General Duties
undertaking all your own word-processing as well as clerical and administrative duties for your role
attending and actively participating in team and staff meetings
cooperating with other members of staff in the provision of effective services in accordance with our aims and objectives
adhering to and working within codes of practice relevant to your role and position in the community and community sector
maintaining an up to date working knowledge of the law and practice and procedure relevant to the position




maintaining a working familiarity with office equipment required within the position.
Accountability and Administration
Case Management Workers report directly either to the Assistant Manager or to the Manager
Case Management Workers are accountable to the Manager for the efficient and effective delivery of services
Case Management Workers will communicate key issues, innovations or solutions to the Manager.
Common team functions and responsibilities
working collaboratively with other team members by sharing skills, resources, projects and ideas
respecting and working within the codes of behaviour, policies and procedures of Justice Support Centre
encouraging and maintaining an atmosphere of harmony in the workplace by promoting and observing ethical practices and professionalism
Case Management Workers must achieve complex objectives through working together cooperatively.
This involves sharing information, resources and supporting each other.
The teams work closely together in running client groups and the development of skill sharing, this is done through being adaptable in approach and customer focused.
ESSENTIAL AND DESIRABLE CRITERIA
tertiary qualifications or equivalent experience in disciplines relevant to this role
minimum of 3 years' experience working in the welfare industry
demonstrated understanding of domestic and family violence, its complexities and consequences, particularly as they affect people with disabilities, from the community including First Nations people, people from multicultural backgrounds and members of the LGBTQI community
demonstrated experience in case management, with a focus on women with a disability
demonstrated understanding of working with people who are impacted by trauma and related issues
demonstrated ability to be self-directing, plan, prioritise and exercise initiative
demonstrated ability to work as part of a team, building networks and partnerships
demonstrated understanding of the criminal justice response to domestic and family violence, and related legal matters such as family law, care and protection
positive computer literacy - ability to use word processing software including Outlook, Word and Excel
current driver's license, comprehensively insured vehicle and capacity to use own vehicle for work purposes.
identify as First Nations
experience working in the justice system, particularly with DFV and ADVOs
sound knowledge of Sydney LGA and its community services network.
Thisposition is open to female applicants only.
Justice Support Centre considers being a woman to be a genuine occupational qualification for this position under s.
31 of the Anti-Discrimination Act **** (NSW).
Aboriginal and Torres Strait Islander women are strongly encouraged to apply.
Closing Date
Applications are open and will be reviewed progressively
Contact Person
Enquiries about the roles should be emailed to Nicole Humphries, Manager DFV Casework Services, ******
The preferred applicant will be required to undergo a Working with Children Check and a National Police Records Check.
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📌 Case Worker, Specialist First Nations Focus (New South Wales)
🏢 JUSTICE SUPPORT CENTRE
📍 New South Wales