Job Description
The Balanced Chiropractic Centre – Yandina QLD
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Start Casual — The right person will be offered a Permanent position | ***** hours per week
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About Us
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The Balanced Chiropractic Centre is a growing, high-performance chiropractic practice in Yandina on the Sunshine Coast.
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We combine hands‐on corrective chiropractic care with modern technology including digital posture analysis, on‐site X‐ray, neurological assessments and our Thermpix Inflammation Scan.
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Our mission is simple: help people understand what's really going on with their health and give them the tools to achieve meaningful results.
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We're growing quickly, and we're looking for an exceptional Office Manager to help lead the next stage of that growth.
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About the Role
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We're looking for someone who can take ownership of the operational side of the practice — leading the team, managing systems and processes, overseeing finances and making sure the business runs smoothly every day.
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You'll become the operational backbone of the practice, allowing our doctors to focus on patient care, clinical excellence and the long‐term vision of the business.
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You'll have genuine responsibility, autonomy and influence over how the practice operates.
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What You'll Own
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Business Operations Oversee day‐to‐day operations including team management, statistics, billing, collections, rostering, financial reporting and facility management.
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Optimising Team Performance Use team scorecards, KPIs and performance metrics to monitor results,



identify opportunities for improvement and keep the team focused on achieving its targets.
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Team Leadership Help lead, train and develop the team. Set clear expectations, create accountability and help build a culture where people perform at a high level and enjoy coming to work.
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Run Team Meetings Lead regular team meetings, review scorecards and KPIs, set clear weekly priorities and ensure the team is consistently working towards and achieving its targets.
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Communication Become the communication hub between leadership and the team. Ensure everyone understands the vision, goals, priorities and expectations.
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Who We're Looking For
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We're looking for someone who naturally takes ownership.
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Strong leadership and operational ability are more important than industry experience.
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You'll be a great fit if you're:
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A systems thinker — You see the big picture but don't let the small things slip through the cracks.
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A natural leader — You're confident leading people, setting expectations and holding others accountable while remaining fair and approachable.
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Comfortable with numbers — You understand budgets, financial reports,



cash flow and KPIs and are confident with spreadsheets.
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Highly organised — You plan ahead, prioritise effectively and take action without needing to be chased.
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Service-oriented — You genuinely care about creating an exceptional experience for patients and building a great team.
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Growth-minded — You want responsibility, enjoy improving systems and are excited by the opportunity to grow alongside a business.
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Coachable — You're open to feedback, willing to learn and constantly looking for ways to improve.
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Experience
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The right candidate will have 2+ years' experience in practice management, office management, team leadership or a similar operations role.
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Chiropractic or healthcare experience is a bonus, but not essential for the right person.
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What We Offer
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Competitive Pay $40–$50 per hour plus bonuses, with the opportunity for the right person to progress into a permanent position with great salary + bonuses.
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Genuine Career Growth This role has the potential to grow significantly as the practice continues to scale, including progression toward a senior operations/COO-level position.
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High‐Performance Team Culture You'll be surrounded by a team that genuinely cares about patients, personal development and doing things properly.
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Leadership Development Ongoing coaching by industry leading mentors, training and career development to help you become an exceptional leader.
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📌 Office Manager (Queensland)
🏢 The Balanced Chiropractic Centre
📍 Queensland