Elsevier is seeking a Customer Success Manager to lead onboarding, enablement and value realization across Solutions and Research Sales.
You will engage stakeholders, demonstrate ROI, and partner with Sales to secure renewals and growth while coordinating with onboarding, training, and consulting teams.
The role emphasizes driving adoption, customer satisfaction and retention within an international matrixed organization, with a focus on delivering scalable training and insights across the
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📌 Customer Success Manager - Science & Health Saas Growth (New South Wales)
🏢 Elsevier
📍 New South Wales
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