Job Description
Burdekin is an independent not-for-profit organisation working with young people and their families to prevent homelessness, provide protected housing, and support wellbeing. We believe every young person deserves to feel safe and have a home, so they can be empowered to fulfil their potential. Our vision is clear: young lives, lived to their full potential.
n
About the Role
n
Permanent Full-Time About Us
n
Burdekin is an independent not-for-profit organisation working with young people and their families to prevent homelessness, provide safe housing, and support wellbeing. We believe every young person deserves to feel safe and have a home, so they can be empowered to fulfil their potential. Our vision is clear: young lives, lived to their full potential.
n
About the Role
n
We're currently recruiting for two OOHC Manager positions within our Client Services team:
n
n
Providing leadership and operational oversight across our Out of Home Care services and Supported Family Group Home across our SFGH program.
n
n
These positions report to a Regional Manager and are responsible for leading a team. The OOHC program will manage a team of Team Leaders to ensure our homes are safe, appropriately staffed, compliant and delivering high-quality support. The SFGH programwill focus on carer attraction, assessment, training, retention and support, alongside the continued development of the SFGH program.
n
Key Responsibilities:
n
n
Coach, guide and develop Team Leaders to deliver high-quality, client-focused services.
n
Support Team Leaders with staffing, rosters, labour budgets and workforce planning.
n
Manage and support the resolution of incidents and escalations.
n




Work collaboratively with Case Management, Therapeutic Specialists and other teams to manage client risk and support positive outcomes.
n
Conduct regular service audits and reviews and drive continuous improvement.
n
Build productive relationships with government, community organisations and other key stakeholders.
n
Contribute to the recruitment, development, assessment, training and ongoing support of SFGH carers.
n
Support carer retention and wellbeing and help build a strong local carer community.
n
Assist with the matching and placement of young people with carers and support staff.
n
Ensure carer assessments, reviews, records and registers meet organisational and regulatory requirements.
n
Participate in Burdekin's after-hours on-call service as required.
n
n
Essential Requirements:
n
n
A degree in Social Work or another relevant tertiary qualification, or a Diploma with a minimum of four years experience in the community services sector.
n
Experience leading a team in child protection, out-of-home care, or a similar environment.
n
Strong understanding of child welfare legislation and out-of-home care.
n
Case Management experience highly valued.
n
Valid WWCC and NPC or willing to obtain.
n
Current Driver's Licence and access to vehicle with comprehensive insurance.
n
Willing to participate in the after-hours on-call roster.
n
n
Ready to make an impact?
n
We welcome applications from candidates with experience across one or both services.
n
Applications are encouraged from people with culturally & linguistically diverse backgrounds and Aboriginal & Torres Strait Islander indigenous candidates.

📌 Oohc Manager (New South Wales)
🏢 Burdekin Youth Services
📍 New South Wales