Job Description
AgriWest has proudly supported local farming communities since ****, operating seven branches across NSW and backed by the strength of Nutrien Ag Solutions.
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We're known for our personalised service, practical solutions and strong local relationships, and we're equally passionate about creating a workplace where people feel valued, supported and empowered to succeed. Our friendly and collaborative team fosters a positive culture built on respect, teamwork and continuous growth, making AgriWest a excellent place to build a rewarding career in agriculture.
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We're excited to offer a full-time, permanent opportunity for a Sales Support Merchandise & Administration team member to join our Cooma branch. In this diverse and rewarding role, you'll play a key part in supporting our customers, driving in-store sales, delivering outstanding service across our rural merchandise range, and providing essential administrative support to the branch team.
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About the opportunity
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Reporting to the Branch Manager, you'll play an integral role in supporting the overall success of the branch. Building strong relationships with local farmers, producers, and trade customers, you'll deliver exceptional service while bringing a positive, can-do attitude to everything you do. In this diverse role, you'll support the branch by:
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Providing friendly, professional advice and support to customers
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Assisting customers with product enquiries, pricing, and sales transactions
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Processing counter sales and customer orders
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Completing branch administration, including stock control, ordering, receipting, and dispatching goods
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Managing inventory, picking and packing customer orders, and supporting stock replenishment activities
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Assisting with merchandise promotions and campaign activity
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Completing on-farm deliveries when required
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Loading and unloading trucks, unpacking deliveries, and maintaining accurate stock records
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Maintaining a safe, welcoming, and well-presented store environment
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Supporting the wider team with day-to-day branch operations to ensure smooth and efficient service delivery
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About you
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To be successful in this role, you'll bring previous experience in a team support or customer‐focused role within a busy environment. You'll have a genuine interest in Australian farming and agriculture, with knowledge of animal health and rural merchandise highly regarded.
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Experience working in a sales, customer service or warehousing environment
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An energetic, can‐do attitude with initiative and a practical problem‐solving approach
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Strong verbal communication skills and the ability to build long‐term customer relationships
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A proactive mindset with good organisational skills
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Excellent attention to detail
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The ability to handle customer enquiries with empathy and confidence
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An interest in identifying opportunities to improve internal sales and branch processes
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Solid computer skills, including Microsoft Excel, Word and Outlook
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Available to work 8am – 5:30pm Monday to Friday
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Forklift licence (desirable)
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What's in it for you
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Join a supportive, community-focused team that values integrity, collaboration, and a strong work ethic
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Ongoing training and professional development opportunities to help you build skills across sales, administration, inventory management, and branch operations
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Be part of a respected local business with the backing, resources, and career opportunities of a leading national agricultural network
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Competitive remuneration package
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Enjoy a diverse, hands‐on role where no two days are the same
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Make a genuine impact by supporting local farmers, producers, and rural communities
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Build a long-term career within the agricultural industry with opportunities for growth and progression
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This job will remain posted until filled. In accordance with Nutrien Ag Solutions' & AgriWest's policies, you may be required to undergo a background check and/or a pre-employment medical. While we appreciate all applications we receive, only candidates under consideration will be contacted directly.

📌 Sales Support Merchandise & Administration (Cooma)
🏢 Nutrien Ag Solutions
📍 Cooma