Job Description
Australian Financial Complaints Authority (AFCA) in Melbourne leads the national consumer dispute resolution program for financial services. This Board-appointed Director, Scams Prevention Framework Legal, will develop and implement the decision-making function, providing technical direction and ensuring fair, timely outcomes for complex scams complaints across banks, telcos and digital platforms.
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The successful candidate will engage at senior levels with consumers, trustees, insurers,
📌 Director, Scams Prevention Legal & Policy (Victoria)
🏢 Australian Financial Complaints Authority
📍 Victoria
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