Assistant General Manager | South West House
South West House is a current 54-room hotel opening in Dunsborough, at the gateway to the Margaret River Region.
We're looking for an experienced and hands-on Assistant General Manager to join the opening team and work closely with the General Manager to bring the hotel to life.
As operational 2IC, you'll have oversight of the day-to-day hotel operation, with direct leadership of Guest Services and Front Office. You'll be visible across the property, supporting department leaders, driving standards and ensuring the guest experience comes together seamlessly from arrival to departure.
This is a role for someone who loves being on the floor and in the detail - equally comfortable leading a team, solving an operational problem, welcoming a guest or stepping up to lead the hotel in the GM's absence.
We're looking for someone who brings:
At least 5 years' experience within hotels or hospitality, with demonstrated leadership experience
Proven experience across hotel Front Office, reservations or guest services
Strong Front Office and rooms operations experience,



with a solid understanding of Housekeeping
A hands-on leadership style - visible, engaged and comfortable getting amongst it
Strong commercial awareness and an understanding of what makes a hotel perform
Great guest instincts and a genuine love of hospitality
The confidence to make decisions, solve problems and lead across a multi-functional team
An ability to embrace the pace, energy and occasional ambiguity that comes with opening a new hotel
Full-time | Dunsborough, Western Australia
ABOUT BELINGBAK HOTELS & RESORTS
Belingbak Hotels & Resorts is a growing collection of distinctive hotels and hospitality venues across Western Australia.
Our places are shaped by their surroundings, with a focus on thoughtful design, genuine hospitality and experiences that feel distinctly of their place.
Our collection includes South West House in Dunsborough, The Denmark Hotel and Mantarays Ningaloo Beach Resort.
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📌 Guest Services Manager (Western Australia)
🏢 Belingbak Hotels & Resorts
📍 Western Australia