HVAC Service Coordinator / Administrator
Caringbah | 3 Days Per Week | Opportunity to Progress Full time if you would like to in the future.
Join a well-established trades business with a long-standing team, excellent clients and a supportive office environment.
We are looking for an experienced administrator / all-rounder/ service coordinator to join a well-established HVAC business with a long-standing team, excellent clients and a supportive office environment.
We are looking for an experienced Service Coordinator / Administrator to join the team in Caringbah. Initially working Wednesday to Friday, this role offers flexibility around hours and the opportunity to develop into a full-time position in the future if you would like it to.
This is a varied role suited to someone who enjoys coordinating technicians, speaking with customers and keeping a busy service department organised.
The Role
Working closely with the Service and Operations team, your responsibilities will include:
Answering incoming calls and responding to client enquiries
Booking maintenance jobs and service calls
Scheduling and coordinating service technicians
Liaising with customers and technicians via phone, email and text
Processing service and maintenance reports, quotes and invoices
Sending appointment reminders and following up outstanding tasks
Maintaining accurate records within Simpro
Sourcing and ordering spare parts and disposable filters




Updating Simpro catalogues and databases
Assisting with OH&S; administration and safety records
General administration and office support
Ordering stationery and assisting with occasional post office duties
About You
Previous administration, scheduling or service coordination experience
Experience within HVAC, electrical, plumbing or another trade/service-based business would be advantageous but we are open.
Strong customer service and communication skills
Confidence coordinating field-based technicians
Strong organisation skills and the ability to manage changing priorities
Good computer and data-entry skills
Previous Simpro or something similiar would be highly regarded
What's On Offer
Initially 3 days per week – Wednesday, Thursday and Friday
Flexible working hours around the standard 8:00am–4:00pm- this can be flexible.
Opportunity to progress into a full-time position
Experienced, long-standing office team to support and mentor you
Regular salary reviews
Christmas bonuses
Free gym membership for you and your partner
Long-term career development opportunities
Established business with a high-quality client base
If you have experience supporting a busy trade or service team and are looking for a stable, long-term opportunity with a great team, we'd love to hear from you.
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📌 Office Administrator (New South Wales)
🏢 Lead Group
📍 New South Wales