At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in ********* and one of the Best Places to Work Medium & Large Size in Australia for ****, with an outstanding eNPS score of 68. And we're not stopping there.
We are looking for an experienced
Operations Team Lead
to oversee day-to-day operations and service availability across a critical ICT setting. This role is based in
ACT or SA
and is offered as a
12-month contract, with the potential for extension
. You'll provide operational leadership, coordinate technical teams and stakeholders, and help ensure services remain secure, available and aligned with operational requirements.
Requirements
What You'll Do
Lead the day-to-day operational management of critical ICT services and components
Monitor service availability and investigate outages, service disruptions and breaches of service targets
Coordinate remedial activities and drive timely issue resolution
Provide advice on service availability, operational planning, service improvement and performance
Act as a central coordination point between technical teams, management and senior leadership
Prioritise resources, activities and operational requirements across teams
Ensure leadership teams have the information and resources required to support ongoing operations and change
Lead and coordinate investigations into operational and security incidents
Engage with a broad range of stakeholders and communicate complex technical matters clearly
Develop and present recommendations, gaining stakeholder agreement on proposed outcomes
Support the maintenance of security requirements, operational processes and documentation
Identify opportunities for continuous improvement across operational services and processes
What You'll Bring
Demonstrated experience leading or managing ICT operations, network,



infrastructure or secure service capabilities within a large and complex environment
Strong operational leadership and service management experience
Excellent communication and stakeholder engagement skills, including experience working with senior executives and technical teams
Strong problem-solving and issue-resolution capabilities
Experience navigating complex technical and operational environments to develop and maintain effective solutions
Experience managing service levels, operational performance and continuous improvement activities
Solid understanding of ICT operations, service availability and incident management
Knowledge of Australian Government information security policies, the Information Security Manual (ISM) and Essential Eight would be highly regarded
Familiarity with technologies such as firewalls, DNS security, CASB, DLP and SIEM/SOAR would be advantageous
Understanding of enterprise identity and authentication concepts, including SAML, LDAP/AD and Kerberos, would be beneficial
Relevant industry certifications such as PCNSE, CCNP Security, Broadcom/Symantec SWG or CompTIA Security+ would be highly regarded
Benefits
Why You'll Love Working Here:
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
Extensive training and development opportunities that enable continual growth as part of your career planning
Extensive discounts and benefits to maximise your money
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
#J-*****-Ljbffr

📌 Operations Team Lead (South Australia)
🏢 Centorrino Technologies
📍 South Australia