The purpose of the Supervisor is to manage and grow a safe, productive, and profitable geographical area. This role is responsible to oversee and coordinate the operational activities of the traffic controller teams to ensure the smooth and efficient functioning of both day of operations and future operational activities to meet client requirements. This role will be based in our depot in Mackay, however a requirement to travel between sites, depots and offices will be involved.
Key responsibilities
Develop and conduct site audits and maintain site presence in line with company procedures, to ensure safe and efficient running of all jobs
Implement company approved systems to ensure traffic controllers are completing accurate site records, pre-start records, vehicle inspections, signage inspections, stocktakes as per company procedures
Adhere to the incident reporting procedure and escalation process by immediately reporting any serious, or public interest incident to the Regional/State Manager
Ensure all client feedback, compliments, and complaints, are escalated to the Regional Manager and company Corrective Preventive Action process is adhered
Ensure all client requirements, documentation is completed
Participate in client onboarding process
Review the daily, weekly rosters
Review rejected shifts on a daily basis
Ensure all vehicles are road worthy
Manage the inventory of signage on vehicles and stores
About you
Proven experience as a traffic controller,



with a minimum of 3 years in a supervisory role
Strong knowledge of traffic management plans and safety protocols
Strong MS Office (Outlook, Word, Excel)
Ability to lead, motivate and support a large team within a time-sensitive and demanding environment
Strong organisational and time management skills ensuring operational activities remain on time and within budget
Critical Thinking and Problem-Solving Skills
Valid traffic control certification and driver's license
Effective communication skills and ability to give feedback (positive/ negative) to team members
Well-honed Client relationship skills to ensure provision of excellent service
High personal integrity
Opportunities for professional growth and development
A supportive and collaborative work environment
The chance to make a real impact on traffic safety and efficiency
About us
AVADA Traffic is a leading traffic management operator and ancillary service provider with an established and extensive network of companies throughout Australia and Recent Zealand. AVADA Traffic provides services to government clients and major contractors in the civil infrastructure and maintenance sector. The organisation is on a significant growth curve and is seeking candidates wanting to learn and grow with the company, challenge themselves and enjoy the rewards of working with similar people driven for team success.
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📌 Traffic Controller Supervisor (North Mackay)
🏢 AVADA Group
📍 North Mackay