Medical Receptionist / Administrative Support
Outlook Eye Specialists is a privately owned Ophthalmic medical practice with locations at Southport, Coolangatta and Robina.
The practice is dedicated to providing personal and individualised care by our doctors in the treatment of eye conditions to achieve the best possible outcome for each patient.
We are seeking a professional Medical Receptionist/Administrative Support to join our very busy Ophthalmology Practice.
This role is offered as a permanent part-time position, between ***** hours per week.Must be willing to travel to all 3 locations.
About the role:
You'll be the first point of contact for our patients - whether on the phone or at the front desk - and play a key role in ensuring smooth day-to-day operations of the practice.
Your Responsibilities:
Answering high volumes of incoming calls with professionalism and empathy
Booking, confirming and managing appointments across multiple locations
Welcoming patients and assisting with check-in and paperwork
Providing administrative support to doctors and clinical staff
Processing Medicare, DVA, and private practice billing
Scanning, filing, data entry, and general admin duties
Supporting the team in creating a warm and efficient environment
About you:




Prior experience in medical reception or telephony (ophthalmology or specialist experience highly regarded)
Confident handling multi-line phones and a busy front desk
Solid computer skills - familiarity with Genie or similar practice software an advantage
Excellent communication skills, both verbal and written
A calm, organised and caring nature
Ability to multitask, prioritise, and work under pressure in a team environment
Commitment to patient confidentiality and high professional standards
We Offer:
A supportive and friendly team environment
Training and ongoing development
Opportunities for growth within the practice
Modern facilities and a highly respected clinical team
Competitive hourly rate based on experience
Please address on your application:
Availability
Experience and qualifications
Relevant skills and capabilities
Any medical software applications you have used
Please note that acover letterandresumeare required.
If you meet the above requirements and would like to work with our friendly team, please apply now.
Only successful candidates will be contacted.
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📌 Medical Receptionist / Administrative Support (Gold Coast)
🏢 Outlook Eye Specialists
📍 Gold Coast