Job Description
Sales Representative - Inbound - Travel Insurance
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Take the next step and grow your career in the insurance industry
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Career progression opportunities, fast growing company
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Career advancement opportunities
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Fully paid training to set you up for success
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Join our multi award-winning team at PassportCard, the only travel insurance provider with instant payouts for common claims. We offer a unique value proposition in the Australian market, paying claims on the spot while customers are travelling!
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What we offer:
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****** hours per week!
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No cold calling!
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Shifts will fall between 8am – 6pm, weekdays only
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Competitive Salary + STI up to 10% of Base Salary + Super
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40% of Travel Insurance – for you and your family
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Fully paid training, including RG146 certification
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Great company culture
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Multi award-winning company
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North Sydney office with amazing views
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Employee experience program
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Paid birthday leave and much more!
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About the role
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Purpose of this Role
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Be the first point of contact for all sales enquiries from potential and existing customers
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Providing PassportCard's insurance products to travellers, selling policies and growing our customer database – with the best product on the market!
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Provide an outstanding customer experience through every interaction
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Work as part of a high functioning and multi-skilled team who celebrate each other's successes
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Meet KPI's and adhere to PassportCard's guidelines, procedures and quality standards
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Liaise with the Medical Assessors team regarding pre-existing conditions
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Please note: this is an office-based position
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About you
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What we are looking for:
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Previous sales experience as a contact centre agent or transferable skills
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Target-oriented with proven examples and track record of meeting and/or exceeding KPIs in sales and maintaining a positive experience for the customer
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Taking inbound calls and leads and confidently communicate with a diverse group of people
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A good knowledge and understanding of insurance products and of the Australian travel insurance market is a plus!
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A real team player who is reliable about their career growth
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Highly motivated, positive and driven attitude to exceed targets and KPIs
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An outstanding customer-centric approach
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Excellent verbal communication skills; able to demonstrate patience and enthusiasm
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A mindset which is supportive and allows you to 'walk in our customers' shoes'
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An ability and willingness to learn and take initiative
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A reliable and punctual team player
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Computer savvy and willingness to become a product expert
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More about us
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PassportCard is the world's first travel insurance solution with instant payouts. We offer a dynamic and fun work environment where motivated, creative, and driven people make a difference. We foster a culture of leadership, empowering staff to make a positive impact. Our employee-centric approach ensures that when our employees' needs are met, they, in turn, meet the needs of our customers and partners.

📌 Sales Representative - Inbound (New South Wales)
🏢 PassportCard
📍 New South Wales