Job Description
As a Casual Supervisor, you'll support the venue management team with day-to-day operations, lead the team during shifts and ensure our customers receive excellent service. You don't need to be a golf expert, but you must enjoy working with people and be confident taking responsibility in a quick-paced hospitality and entertainment environment. Evening and weekend availability, particularly on Fridays and Saturdays, is essential.
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Key responsibilities
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Supervising and supporting team members during shifts
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Delivering consistently high standards of customer service
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Assisting with functions, events and group bookings
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Overseeing bar, food and general venue operations
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Opening and closing the venue when required
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Handling customer enquiries and resolving issues professionally
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Ensuring company policies, safety procedures and RSA requirements are followed
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Supporting venue management with training, presentation and daily operational tasks
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About you
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Previous supervisory or leadership experience in hospitality, entertainment or customer service
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Food and beverage experience
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Experience supporting functions and events is highly regarded
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Current NSW RSA certificate
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Confident leading and motivating a team
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Friendly, outgoing and customer-focused
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Reliable, organised and able to take initiative
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Strong verbal and written communication skills
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Able to remain calm and make sound decisions in a busy environment
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Strong attention to detail
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Willingness to learn, develop and take on additional responsibility
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About us
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X-Golf & Hey Caddy Liverpool is a unique entertainment venue combining golf simulators, food, drinks and functions. We are committed to creating an inclusive and supportive workplace where our team members can develop their skills and build a career within our growing business.

📌 Food And Beverage Supervisor (Sydney)
🏢 X-Golf
📍 Sydney