Job Description
Role: Site Reliability Engineer (Dynatrace + ELK)
n
Location: Sydney
n
Job Description
n
Job Summary:
n
n
We are seeking a dedicated and skilled Technical Support Engineer with a strong background in Site Reliability Engineering (SRE) and expertise in Dynatrace.
n
The ideal candidate will be responsible for providing exceptional technical support, ensuring system reliability, and optimizing performance using Dynatrace and ELK stack.
n
This role requires a proactive approach to problem solving and a commitment to delivering high quality service to our clients.
n
n
Responsibilities:
n
n
Provide technical support for Dynatrace and ELK stack, troubleshooting issues and ensuring optimal performance.
n
Monitor system performance and reliability, implementing improvements as necessary.
n
Collaborate with cross functional teams to resolve complex technical issues and enhance system capabilities.
n
Document technical processes, solutions, and best practices for future reference.
n
Assist in the deployment and configuration of monitoring tools and systems.
n
Participate in on call support rotation to address urgent technical issues as they arise.
n




Stay updated with the latest industry trends and technologies related to SRE and monitoring solutions.
n
n
Mandatory Skills:
n
n
Proven experience with Dynatrace as a monitoring and performance management tool.
n
Robust understanding of Site Reliability Engineering principles and practices.
n
Experience with ELK stack (Elasticsearch, Logstash, Kibana) for log management and analysis.
n
Excellent troubleshooting and problem solving skills.
n
Strong communication skills, both verbal and written, with the ability to explain technical concepts to non technical stakeholders.
n
n
Preferred Skills:
n
n
Familiarity with cloud platforms (AWS, Azure, GCP) and their monitoring tools.
n
Experience with scripting languages (Python, Bash) for automation tasks.
n
Knowledge of containerization technologies (Docker, Kubernetes).
n
Understanding of networking concepts and protocols.
n
Experience in a customer facing technical support role.
n
n
Qualifications:
n
n
Bachelor's degree in Computer Science, Information Technology, or a related field.
n
4 years of experience in a technical support or SRE role.
n
Relevant certifications in Dynatrace or related technologies are a plus.
n

📌 Site Reliability Engineer (Dynatrace + Elk) (New South Wales)
🏢 CareCone Group
📍 New South Wales