22 Sep
|
G Squared
|
New South Wales
22 Sep
G Squared
New South Wales
Job Description
G Squared is on the hunt for a strategic client lead responsible for championing the integrated delivery of digital marketing strategies, and elevating the client servicing experience across the agency.
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As a Digital Account Manager, you will:
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Oversee the day to day delivery of multi-service clients
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Act as the key point of contact for your clients
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Facilitate and attend WIP meetings with clients both virtually and in person
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Regularly update clients on performance and scope of work
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Work with our internal teams to facilitate consultative responses and recommendations
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Oversee strategic alignment and ensure digital activity is in pursuit of each client's relevant marketing objectives
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Develop a robust understanding of our client's business, audience, competitors and industry
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Clearly identify marketing objectives and work with our broader team to develop relevant recommendations that drive real business results
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Own the development, execution and review of integrated client reporting forums and deliverables, including WIP meetings, strategy reviews, and other agreed reporting milestones
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Proactively identify opportunities for growth across existing clients
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Identify and implement process initiatives to enhance client servicing experience
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Identify and encourage opportunities for cross-functional collaboration and integration across services
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Demonstrate strategic leadership in both client forums and internal settings
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Lead and facilitate client onboarding and workshops as required
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Contribute to new business opportunities and proposals as required
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Contribute to agency thought leadership by actively sharing trends, insights and client success stories
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What we are looking for
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Bachelor's degree or higher tertiary education
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Experience in a similar role, agency-side
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Excellent communication skills, both oral and written
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Highly organised with an acute attention to detail
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Sound understanding of digital marketing channels and platforms, including paid media, SEO, web, creative, email, and understands the impact traditional channels have on overall marketing performance
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GA4 and analytics proficiency
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Strong teamwork and collaboration skills
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Proven ability to build rapport and develop strong relationships
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Microsoft Suite (namely Powerpoint, Excel, Teams) proficiency (bonus)
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Ability to manage conflicting priorities and work to deadlines
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Commercial acumen
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Why G Squared?
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G Squared is a performance-focused digital agency headquartered in Chippendale, Sydney. We're an award-winning team that works with some of Australia's leading direct-to-consumer brands across a huge range of industries. Our service pillars — Paid Media, SEO, CRO, Data, Strategy, Web and Creative — work together, not in silos, so your strategies are always integrated and your impact is always amplified.
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Purpose-built office in Chippendale with breakout zones and collaboration spaces
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Comprehensive training through our partnership with Sydney University
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Paid parental leave + holiday bonus
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Regular team events with a genuinely fun crew
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Awards:
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Winner – Best SEO Campaign, APAC Search Awards
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Finalist – Specialist Agency of the Year, Mumbrella Awards ****
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Finalist – Marketing Agency of the Year, AMI Awards ****
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Finalist – Independent & Digital Agency of the Year, AdNews Awards ****
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G Squared is committed to being a diverse and inclusive workspace. We encourage people of all backgrounds to apply.
📌 Digital Account Manager (New South Wales)
🏢 G Squared
📍 New South Wales