Job Description
Sydney | FMCG & Manufacturing Sector
Field Service Engineer (Industrial Coding & Packaging Systems)
Join a High-Performance Service Team
LETO Technology is a premium provider of industrial coding and identification systems, supporting some of Australia's leading FMCG, pharmaceutical, and manufacturing businesses.
As we continue to scale nationally, we're building a high-performance service team focused on reliability, technical excellence, and customer outcomes - not just activity.
If you take ownership, solve problems properly the first time, and hold yourself to a high standard - you'll fit right in.
The Role
This is a hands-on, customer-facing Field Service Engineer role supporting high-speed production environments.
You'll be trusted to diagnose, resolve, and prevent issues across critical production equipment - where downtime matters.
Basic product training will be provided; however, this role is best suited to someone who can hit the ground running, applying existing technical experience while continuing to develop and refine their capability on the job.
Install, commission, and maintain CIJ, TIJ, TTO, Laser, LPA & LCM systems
Diagnose and resolve electrical, mechanical, and software faults
Deliver first-time fix outcomes in fast-paced production environments
Perform preventative and predictive maintenance activities
Train operators and maintenance teams on correct system use
Accurately complete service reports, parts usage, and asset records within a Service CRM
Manage and maintain motor vehicle stock, ensuring readiness and control of parts and tools
Support customer improvements, upgrades, and reliability initiatives
Work closely with internal teams
Meet assigned KPIs across utilisation, service quality, and commercial contribution
This role includes Regular State-Based and Interstate-Based Travel,



participation in a rotating on-call roster, and weekend work aligned to customer requirements.
What You'll Bring
We're looking for capable, reliable, and accountabletechnicians/engineerswho can operate independently and represent a premium service standard.
Essential
5+ years' experience in field service, industrial maintenance, or automation
Trade or tertiary qualification in Electrical, Electronics, or Mechatronics
Solid fault-finding across electrical and mechanical systems
Ability to read and interpret technical drawings and schematics
High level of ownership, organization, and communication
Current Australian Driver's License
Highly Regarded
Experience with packaging, printing, or production line equipment
Exposure to FMCG or high-speed manufacturing environments
Salary & Package
We offer above-market packages aligned to capability and experience:
Industrial Electrician / Dual Trade $110,000 – $125,000 base + overtime + bonus
Engineering / Mechatronics Background $100,000 – $110,000 base + overtime + bonus
Additional Benefits:
Company vehicle, phone, laptop + tools
Guaranteed overtime
Performance-based bonus
Structured training and development
Why Join LETO
Premium Service Model: we focus on outcomes, not shortcuts
Career Growth: clear progression into senior and leadership roles
Technical Development: ongoing exposure to advanced systems and customers
Real Impact: your work directly affects production uptime and customer success
Our Standard
This is not a clock-in, clock-out role.
We operate in environments where performance, reliability, and accountability matter.
You'll be expected to:
Take ownership of outcomes
Communicate clearly with customers and the team
Deliver work that meets a high technical standard
In return, you'll be part of a team that backs you, develops you, and rewards performance.

📌 Field Service Engineer (Industrial Coding & Packaging Systems) (New South Wales)
🏢 LETO Technology
📍 New South Wales