Job Description
We are seeking an experienced and operational Hospitality Service Manager to oversee daily business operations, service delivery, and staff management.
Key responsibilities
Plan, organize, and control the daily operational activities of the business establishment.
Direct and oversee service staff, scheduling rosters, and ensuring service quality standards are met.
Monitor operational costs, budgets, supply chains, and inventory management.
Manage customer relations, resolve service complaints, and ensure high levels of client satisfaction.
Ensure compliance with occupational health and safety (OHS) standards, licensing laws, and relevant industry regulations.
Lead staff training, performance evaluations,



and team development initiatives.
Required Qualification and Skills:
Education: An AQF Diploma / Advanced Diploma in business, hospitality, or relevant field (or equivalent).
Experience: Minimum of 2–3 years of relevant managerial or supervisory post-qualification experience in a hospitality, retail, or service workplace.
Strong leadership, financial management, communication, and problem-solving skills.
Must have full work rights in Australia or be eligible to meet Australian visa sponsorship requirements.

📌 Hospitality Service Manager (Queensland)
🏢 WHEEL OF BRISBANE
📍 Queensland