Job Description
About the client
Pace Appointments QLD is proud to partner with an Australian-owned freight forwarding and customs business offering tailored supply chain solutions across air and sea freight, customs consultancy, warehousing and distribution.
With a national presence and international network, this business combines the support of an established organisation with a collaborative culture that values strong relationships, integrity and personalised service.
About the role
Joining the Customs team, you'll manage customs clearances for your own portfolio of clients, providing practical advice and ensuring their imports move through the clearance process efficiently and compliantly.
Alongside classification and lodgement, you'll be a trusted contact for clients, keeping them informed, resolving queries and helping them navigate their customs requirements.
Working closely with colleagues across the business, you'll bring a consultative approach to problem solving and take pride in delivering accurate, timely outcomes.
With fully remote or hybrid arrangements available, this is an opportunity to put your brokerage knowledge to work with flexibility in how you work.
Duties & Responsibilities
Prepare, review and lodge import declarations, ensuring documentation is accurate and complete
Undertake tariff classification,



customs valuation and assessment of applicable duties and taxes
Provide advice to clients and internal teams on customs requirements and clearance matters
Manage clearance updates and enquiries for your client portfolio
Liaise with relevant authorities and internal operations teams to resolve issues and facilitate cargo release
Ensure compliance with Australian customs and biosecurity requirements
Build strong client relationships through responsive communication and practical solutions
About you
You'll hold a current Australian Customs Broker Licence and bring sound tariff knowledge, attention to detail and a commitment to getting the outcome right for your clients.
Confident managing your workload independently, you'll also enjoy working collaboratively and sharing knowledge with colleagues.
Clear communication, a proactive approach to resolving issues and the ability to explain customs requirements in practical terms will be key to your success.
Benefits
Salary up to $120,000 + super, depending on experience
Fully remote or hybrid working arrangements
Annual salary reviews
Potential annual bonuses when KPIs are met
A team-oriented national business that values your expertise and contribution
If you're looking for a role where your expertise will be valued and you can make a lasting impact, we'd love to hear from you.

📌 Customs Broker (New South Wales)
🏢 Pace Appointments
📍 New South Wales