Lead Siebel Designer Systems Analyst (Multiple Roles)
Australian citizenship required.
Must be able to obtain Baseline security clearance.
Location:QLD/WA/ACT/VIC/NSW/NT/SA/TAS (Hybrid).
RFQ Details
RFQ ID:LH-*****
Agency:Department of Health, Disability and Ageing
Closing Date:Monday, 05 October **** at 11:59pm Canberra time
Estimated Start Date:Sunday, 01 November ****
Initial Contract Duration:14 months to 31 December ****
Extension Term:12 months
Number of Extensions:1
Experience Level:Lead – EL2 equivalent
Security Clearance:Must be able to obtain Baseline
Location of Work:QLD, WA, ACT, VIC, NSW, NT, SA, TAS
Working Arrangements:Hybrid.
Flexible work arrangements may be negotiated upon engagement.
The contractor will need to complete and adhere to a Working from Home Agreement specifying allocated days and working location.
Any variation must be discussed and agreed with their director in advance.
Maximum Hours:40 hours per week
Job Details
The Systems Analyst – Siebel Designer provides specialised business and systems analysis services supporting the delivery, enhancement and ongoing operation of critical aged care digital services.
Working across the organisation's Siebel CRM platform and associated integrated systems, the role collaborates with business, policy, project, technical and external stakeholders to understand requirements, analyse impacts and develop fit-for-purpose solutions.
The role contributes across the full solution lifecycle, including requirements analysis, functional design, build support, test support, implementation and post-release activities.
It supports both project delivery and operational sustainment while enabling system enhancements, regulatory changes and reform initiatives.
The successful candidate will require solid communication,



analytical and problem-solving skills, a sound understanding of Siebel CRM and associated business processes, and the ability to manage dependencies across interconnected applications and technology platforms.
Key Duties and Responsibilities
Partner with business analysts and other staff at all levels within the department and external agencies to determine business requirements
Negotiate scope within technical and resourcing limitations
Plan and facilitate workshops with business and external stakeholders to clarify requirements and present design solutions
Work closely with architects, UX designers, product design assurance and developers to ensure solution and functional designs are feasible and follow established patterns and standards
Develop and document detailed functional design specifications, user stories, mock-ups, diagrams and other design artefacts
Peer review colleagues' design deliverables and perform confidence checks of built functionality
Provide advice on the relative risks of project-related activities
Coordinate the implementation of solution designs with relevant stakeholders
Analyse and resolve design issues raised during development and post go-live
Transfer skills and knowledge to departmental officers
Technical Skills
Minimum SFIA Level 6
Tertiary qualification or equivalent experience in ICT
3–5+ years' experience in IT systems analysis and design




Prior experience working in the Australian Government on large and complex IT systems
5+ years of recent experience with Siebel CRM in any role
At least two years of recent experience working as a Siebel Analyst-Designer
Extensive experience as a Siebel CRM designer, developer or tester
Selection Criteria
Essential Criteria
How well the candidate's response and CV meet the Department's requirement as outlined within the Role Description, Key Duties, and Responsibilities
Why choose Pinaka
We know the government ICT market and we keep things straightforward.
We take time to understand your background, your goals and the type of role that suits you.
We believe transparency is about more than rates and our margins are fair and always disclosed.
What you can expect from us...
Fair, disclosed margins
Clear communication at every stage
Honest advice on fit and competitiveness
Visibility on submissions and process status
A professional and respectful experience
How you are paid...
You choose what's best for you.
PAYG through Pinaka
Third-party payroll
Self-employed (own ABN)
With a single, transparent and fixed margin, we ensure compliance to all state and payroll laws.
So that is one less thing for you to worry about.
BYO CONTRACT
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We also have some exciting limited time offers on top of the incredible margins we offer.
BETTER TOGETHER
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📌 Lead Siebel Designer Systems Analyst (Multiple Roles) | Location Aus Wide (Canberra)
🏢 Pinaka Technology Solutions
📍 Canberra