At
Fernwood Fitness Browns Plains
, we believe every woman deserves to feel confident, strong and supported — regardless of her age, background, nationality or fitness level.
As a Membership Sales Consultant, you'll help women take that first step towards their goals by
understanding their needs, creating accountability and inspiring them to commit to themselves
.
Because joining is only the beginning. We believe real results come from
consistency, showing up and following through
— and you'll play an significant role in helping women believe in themselves and achieve their goals.
Key responsibilities
Listen, motivate and inspire women in your community to start a health and fitness program at Fernwood
Ensure all leads are attended to as per the flow chart in the sales manual with a minimum standard of 4 contacts in the first 2 days
Use the Fernwood scripts to ensure your language is on brand and effective when communicating with prospects
Ensure all Sales Processes are followed from Enquiry to Tour to Sale as per the Fernwood Sales Manual
Ensure all prospects have a needs analysis using the Getting to Know You Form to encourage them to feel seen and heard
Pro-actively ensure excellent product knowledge at all times
Actively follow up on all opportunities arising from enquiries, referrals and 'tours not joined', calling them the next day for a decision




Maintain punctuality and ensure grooming and presentation guidelines are followed and maintained to high personal standard
Assist the Club Manager in providing Sales training, assistance and coaching to non-sales staff
Use the upgrade procedure in the manual and other initiatives to encourage existing members to upgrade memberships or purchase additional products and/or services
About you
Computer literacy – including intermediate Word, Excel, and Outlook skills
Minimum Higher School Certificate
Proven experience in face to face sales (minimum 1 year)
Negotiation and influencing skills
Punctual, diplomatic and sincere with strong team focus
Excellent communication skills (written and verbal)
Ability to work and communicate with a wide range of people
Ability to organise, prioritise and manage different tasks at the same time
Available to work until 8pm two nights/week (Monday to Thursday) and as early as 530am two mornings/week.
Attractive hourly rate +
uncapped commission
Free club membership and access to Fernwood clubs
Sales training, ongoing coaching and long-term career progression
An incredible community, supportive team and positive environment
About us
Fernwood Women's Health Clubs is committed to the principles and practices of equal opportunity in employment for all of its employees. We uphold the values that support our behaviours in business: integrity, commitment, respect, passion, openness and service mentality.
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📌 Membership Consultant (Brisbane)
🏢 Fernwood Fitness
📍 Brisbane