Job Description
Primary Location
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SA - Hope Valley
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Job Description Summary
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This hands-on, lead-by-example position takes an active role in the operation and maintenance of Wastewater
n assets to deliver high standards of OHS performance, service delivery efficiency, asset reliability, and customer
n service for our client, SA Water.
n The role contributes to achieving company and project objectives while complying with established quality,
n environmental, and safety standards and practices.
n Based at the Hope Valley depot, the position supports field teams to foster a positive customer experience and an
n outcome-driven culture, enhancing capability through mentoring and development.
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About the Role
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Key responsibilities
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Operational Leadership & Service Delivery
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Direct day-to-day operations to ensure the efficient and effective delivery of planned, reactive, and maintenance activities
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Participate in the overall contract operational service delivery to ensure business plan objectives and corporate strategies are met
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Act as the first point of contact for service issues, including modifying work programs where required
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Lead emergency response activities and incident management reporting when required
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Works Planning, Systems & Performance Management
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Ownership of works management systems, including JAMS validation, data accuracy, and reporting integrity
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Manage planned versus reactive maintenance activities to optimise service delivery
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Drive schedule compliance, backlog management, and labour utilisation
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Update, reconcile, and drive the efficient delivery of weekly work programs
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Monitor and review operational performance metrics (weekly and monthly), identifying trends and improvement opportunities
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Commercial & Continuous Improvement Accountability
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Manage budgets and maintain cost control within delegated limits of authority
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Identify and drive productivity and efficiency improvement initiatives
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Maintain ownership of improvement project costs and outcomes
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Identify and implement continuous improvement opportunities across operational delivery
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Project & Field Delivery
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Coordinate and support the delivery of projects and minor works as required
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Maintain a high level of field presence, including conducting regular field audits
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People Leadership & Capability Development
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Provide supportive and strong people leadership, including supervision, technical guidance, coaching, and training
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Lead by example by complying with all company policies, procedures, and ethical standards, and holding team members accountable to the same expectations
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Constructively and professionally deliver key messages and feedback to team members, peers, leadership, and stakeholders
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Foster a positive customer experience and outcome-driven culture through mentoring and capability development
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Qualifications required
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Current Drivers License
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White Card
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Certificate IV in Civil Supervision or equivalent experience (desired)
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Skills required
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Ability to interpret and understand civil / mechanical drawings and scopes of work
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Good standard with use of MS Office software
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Robust oral and written communication skills
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High level interpersonal skills with the ability to positively influence team members and working relationships
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Understanding of SWMS, risk assessment and analysis
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Strong Client focus
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Strong understanding of the field crew's ability to positively influence commercial outcomes through field works
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Demonstrate a strong safety focus including the leadership qualities of Walk, Talk, Lead, Care.
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Being an outcome driven team player.
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A willingness to think openly, with a positive, adaptable mindset.
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Working collaboratively with other Field Supervisors.
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Responsibilities
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OHS / Environment / Quality responsibilities
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Report any injury, incident or near miss promptly and in accordance with Company policies and procedures
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Actively participate and comply with all Safety, Environmental and Quality requirements as outlined in the policies and management systems.
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Actively promote safe and environmentally responsible work practices to other employees and subcontractors and report all non-conformances and incidents.
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Ensuring all activities undertaken comply with the applicable legal requirements, including but not limited to duty of care and prevention of pollution.
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Perform a 7-day period of Supervisory on call
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Department
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Field Services

📌 Field Operations Wastewater Jetting Supervisor (South Australia)
🏢 Service Stream
📍 South Australia