Job Description
Reception / Front Admin Officer - Hervey Bay Lifestyle
At Ingenia, we're not just building communities, we're creating places where people truly belong.
From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.
We're a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter.
If you're ready to work in a place that values your ideas and celebrates your wins, we'd love to welcome you to the team.
We're on the lookout for a Reception / Front Admin Officer to join our team at our Hervey Bay Lifestyle site.
Reporting to the Community Manager, you'll play a key role in helping us deliver exceptional experiences for our guests and residents and having fun while doing it!
Hervey Bay Lifestyle offers a welcoming community, relaxed coastal living, and easy access to local amenities and attractions.
Why You'll Love Life at Ingenia
We believe work should be rewarding, flexible, and full of perks:
Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
Employee referral, employee of the month, and employee of the year rewards
Flexible work schedules to suit your lifestyle
In this Role, You'll
Be the friendly face of the community, welcoming guests and residents and creating a positive first impression




Help guests and residents with enquiries, payments, requests, and day-to-day support, always with care and professionalism
Keep things running smoothly at reception by managing calls, emails, records, and general admin using computer systems
Work closely with the team to support daily operations, respond to issues, and ensure everyone enjoys a excellent experience onsite
Take pride in the community by assisting with site tours, reporting issues, and helping maintain a clean, safe, and well-presented environment
You're Likely a Match If You
Have proven reception or administration experience
Are confident using computers and everyday office systems
Have robust organisation and decision-making skills and can work independently
Communicate clearly and provide great customer service
Are a proactive, well-presented team player who enjoys working with people
Our Recruitment Process
We keep things simple and supportive:
Quick phone chat and interview with your future manager
Background checks
Offer and onboarding; welcome aboard!
All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.
Let's Create Amazing Experiences Together
Ready to do what matters, and know you matter?
Join us and help bring great experiences to life, starting with you.

📌 Reception / Front Admin Officer - Hervey Bay Lifestyle (Queensland)
🏢 Ingenia Communities
📍 Queensland