Job Description
Senior Medical
Administration/Surgical
Co-Ordinator
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The main objective of this role is coordinating the day-to-day clinic functions and administration operations of the practice, always delivering exceptional service to patients and families attending the clinic. You will be someone that is highly organised and always a step ahead of the doctor, having your finger on the pulse and ensuring that all reception and administrative tasks are completed efficiently allowing them to focus on what they love – taking care of the patients. Please note that hybrid working or flexible timing is not available in this role. The office hours are 8am to 4pm Monday to Friday.
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Key responsibilities
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Answering of phone calls and attending to reception duties on clinic days
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Efficient management of all patient data, clinical appointments, procedures, clinical files, correspondence and accounts
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Scheduling and effective management of patient bookings in Xestro software
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Be aware and have your finger on the pulse in relation to billing patient flow, patient care and theatre management
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Management and co-ordination of billings (consultation, surgical and health funds)
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Provide quotations to patients for procedures
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Coordinate surgery admissions, hospital paperwork and theatre lists
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Work closely with the doctor to ensure the best possible experience is provided by the clinic to the patients and families
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Monitoring and maintenance of office and medical equipment
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Coordinate accounts receivable and payable and maintain debt prevention
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About you
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Previous experience as a Medical
Administrator/Medical
Secretary/Medical




Receptionist/Surgical
Co-ordinator is desirable
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Previous experience working for a specialist is desirable
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Able to multitask effectively, handling patient interactions, emails, and calls simultaneously
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Competent in using Xestro medical software is desirable but full training is available if required
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Advanced computer skills and comfortable with utilising digital technology to streamline practice processes and for efficiency
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Proficient in Microsoft Office and comfortable using medical software
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Passionate about providing an exceptional level of customer service
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Passionate, energetic, results-focused and a 'can do' attitude with commitment to a high level of integrity and professional standards
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A proactive problem solver who takes initiative and works well in a team
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A fast learner with the ability to absorb new information about procedures and processes
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A welcoming and supportive team environment
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Comprehensive training and professional development opportunities
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Long-term career growth with opportunities to expand within the practice
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About us
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Mohs Surgery and Dermatology, Potts Point is a busy, rapidly expanding dermatology practice led by Dr Niamh Anna O'Sullivan and Dr Colin Singer, offering a full range of surgical and medical dermatological services including Mohs surgery. Our practice offers a range of therapies utilising the latest dermatological technology, with Dr O'Sullivan's focus being on skin cancer. You will be working in an environment that is dedicated to ensuring that patients receive the highest level of patient care in a professional and comfortable workplace.

📌 Senior Medical Administration/Surgical Co-Ordinator (New South Wales)
🏢 Mohs Surgery & Dermatology
📍 New South Wales