Job Description
Key responsibilities
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Act as the first point of contact for all general reception enquiries and enquiries relating to membership
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Maintain the membership database, conducting regular reviews to ensure data accuracy
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Enrol new members and coordinate the renewal process for existing members
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Greet clients and visitors to the office in a professional and friendly manner
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Manage incoming calls and distribute/take messages as required
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Organise stationery and other office consumables, and ordering as required
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Provide administrative support for
programs/functional
groups
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Ensure the entrance, kitchen and meeting rooms are kept tidy and well presented
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Process incoming and outgoing mail and couriers
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Maintain accurate records within the membership database and general office administrative systems
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About you
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Demonstrated administrative experience
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Advanced knowledge of MS Word, Excel and Outlook
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Experience utilising database systems, such as Dynamics 365
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Certificate III in Business Administration or equivalent in a relevant discipline,



or a willingness to work towards a relevant qualification
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Skilled approach and attitude
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Strong organisational and time management skills with the ability to juggle multiple priorities
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Well-developed verbal and written communication skills
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A demonstrated commitment to providing quality service and work
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Strong commitment to teamwork and good practice
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National Police Check required
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About us
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Carers NSW's vision is for an Australia that values and supports all carers. Our work reflects our values of Carer focus, Respect, Openness & Inclusivity, and Accountability.
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Additional benefits include
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salary sacrificing advantages
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a highly supportive team environment
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excellent training and development opportunities
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health and wellbeing activities
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Carers NSW recognises the value of diversity in its workplace and acknowledges the contributions that people of diverse backgrounds bring to the organisation.

📌 Reception / Administration Officer (New South Wales)
🏢 Carers NSW
📍 New South Wales