Job Description
DiroDi Electric Bikes is seeking an E-Bike Customer Support Technician to diagnose and resolve mechanical and electrical issues on e-bikes. You will handle customer interactions by phone and email, offering advanced troubleshooting and technical guidance to ensure an exceptional experience.
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Contribute to case documentation and knowledge base improvements to drive continuous team development. The role is office-based in Cheltenham, VIC, Monday to Friday with no weekend work.
📌 E-Bike Tech Support Specialist - Hands-On Diagnostics (Victoria)
🏢 Dirodi Electric Bikes
📍 Victoria
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