Job Description
Membership Consultant - Anytime Fitness Armadale
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Ready to build a career with Anytime Fitness? We're looking for a motivated and energetic Membership Consultant to join our Armadale, VIC team — someone who's passionate about helping people take the first step in their fitness journey while driving strong sales results and creating an outstanding member experience.
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Who we are:
n We're a close-knit team that values culture and character. We're selective because we care about maintaining a positive, energetic environment. If you're outgoing, eager to learn, and genuinely enjoy connecting with people, you'll fit right in. Attitude is everything — bring the right mindset, and we'll help you grow. Working with us is rewarding and fun, especially if you love helping others.
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We live by the values and philosophy of People, Purpose, Profits & Play.
n Amazing People, Strong Purpose, Profiting from our hard work (both financially and emotionally) & life is about fun, so always be making work fun through Play.
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Career progression matters to us. We'll align your goals with our tailored development program to help you thrive in the industry. This role has the potential to grow into a part-time position for the right candidate , with opportunities for full time employment as the club continues to expand.
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Who you are:
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Ambitious, reliable, driven, and keento learn new skills and ideas.
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Customer service focused, aiming for the best outcome for both the members, your team, and the gym.
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You love health and fitness and are passionate about helping people
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Comfortable using technology — we use industry-leading apps and systems to support our members, so you'll need to be confident navigating digital tools.
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As our Membership Consultant, you'll work closely with and assist the Club Manager in the day-to-day operation of the club. Your key responsibilities will include:
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Membership Sales: Follow our proven sales processes to convert prospective member enquiries into new memberships and achieve individual and club sales targets.
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Lead Generation & Management: Proactively generate new leads through referrals, outreach, local area marketing and member engagement, while following up inbound enquiries via phone, email, CRM database and social media.
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Member Retention & Engagement: Build strong relationships with members and implement strategies to improve member engagement, satisfaction and retention.
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Member Onboarding: Conduct new member onboarding and orientation sessions, ensuring members feel welcomed, supported and confident using the club.
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Group Fitness: Run and facilitate group fitness classes.
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Customer Service: Provide outstanding service to members, including responding to enquiries,



resolving concerns and assisting with membership-related requests.
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Club Operations: Assist the Club Manager with the day-to-day operation of the club and work towards achieving club targets and KPIs.
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Club Culture & Presentation: Spend time on the gym floor engaging with members, creating a friendly, community-focused environment and maintaining high standards of cleanliness and presentation throughout the club.
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Social Media & Content: Create engaging video and photo content for our social media channels, including member spotlights, fitness tips, health and wellbeing content, training techniques and regular club updates.
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Personal Training Opportunity:
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Do you have personal trainer qualifications?
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For the right candidate with a Certificate IV in Fitness, there is an opportunity to do personal training alongside your casual role, with strong earning potential.
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Work alongside our PT team to ensure amazing member experiences by co-managing the group training and member orientation programs
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This is a casual position of up to 25 hours per week. Applicants must meet the following requirements:
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Current First Aid and CPR certification, or willingness to obtain prior to commencing.
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Ability to successfully obtain a Working with Children Check and Police Check.
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A minimum Certificate III in Fitness is essential. Certificate IV in Fitness is highly regarded.
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Availability to work up to 25 hours per week, with flexibility to work additional hours when required.

📌 Membership Consultant - Anytime Fitness Armadale (Victoria)
🏢 Anytime Fitness
📍 Victoria