Job Description
Department of Transport & Planning Victoria in Melbourne seeks a Team Leader – Customer Relationships to lead a team handling complex customer enquiries and administration of the Accessible Parking Permit scheme. You will motivate staff, coordinate workloads and develop capabilities while ensuring policy adherence and effective stakeholder engagement.
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You will also analyse customer data to identify trends and address root causes, and provide qualified advice on policies and procedures in line
📌 Customer Relations Team Lead -- Accessibility & Policy (Victoria)
🏢 Department of Transport & Planning Victoria
📍 Victoria
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