Job Description
Australian Financial Complaints Authority (AFCA) in Melbourne leads the national consumer dispute resolution program for financial services.
This Board-appointed Director, Scams Prevention Framework Legal, will develop and implement the decision-making function, providing technical direction and ensuring fair, timely outcomes for complex scams complaints across banks, telcos and digital platforms.
The successful candidate will engage at senior levels with consumers, trustees, insurers,
📌 Director, Scams Prevention Legal & Policy (Victoria)
🏢 Australian Financial Complaints Authority
📍 Victoria
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