Job Description
We are working with a growing trades business based in Carlton, near Hurstville, who are looking for a friendly and organised administration Assistant to join their office team.
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This is a great opportunity for someone with administration experience who enjoys a busy, hands-on role supporting customers, technicians and the wider office team. You will be working alongside another administrator in a small, supportive team, helping with scheduling, customer enquiries, invoicing and general day-to-day office support.
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About the role:
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Answering incoming phone calls and responding to customer enquiries
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Managing emails and general customer communication
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Scheduling jobs for technicians
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Working closely with the operations team, PM/Estimator and business owners
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Generating invoices on Xero and using Xero for invoicing
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Supporting the wider team with general administration duties
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Helping ensure jobs are booked, followed up and completed smoothly
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About you:
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Previous administration, coordinating or scheduling experience
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Ideally from a trade services background such as HVAC, plumbing, electrical,



construction or similar- also open to other admin backgrounds that are transferrable
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Confident answering phones and dealing with customers
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Organised, reliable and able to manage a busy inbox and daily workload
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Comfortable using systems such as ServiceM8, Xero or similar job
management/invoicing
software
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A strong communicator who enjoys working as part of a small team- the office is very small sometimes you will be in there along so bare that in mind.
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Friendly, qualified and able to build good relationships with customers and technicians
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Looking for a stable, office-based role with a reputable trade business
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What's on offer:
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$28 - $35 per hour, depending on experience
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Full-time hours, Monday to Friday, 9:00am - 5:00pm
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Office-based role in Carlton, near Hurstville
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On-site parking available
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Close to cafés and public transport
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Supportive team environment within a growing HVAC business
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Opportunity to play a key role in the daily coordination of service work
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📌 Administrator (Wagga Wagga)
🏢 Lead Group
📍 Wagga Wagga