Job Description
Additional opportunities have become available for experienced Medical Receptionists in a well-established and innovative Mental Health Practice.
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We have additional full time positions (minimum 4 days) available, and are looking for someone that is proactive, friendly and agile.
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NeuroCentrix is a private neuroscience facility dedicated to evidence-based assessment, treatment and research of memory and mood disorders. We have a reputation for providing the highest quality patient care whilst working within a friendly and supportive team environment. NeuroCentrix offers private psychiatry and psychology consulting, memory and mood clinics, research Trials, Transcranial Magnetic Stimulation (TMS), esketamine (Spravato) and donanemab (Kisunla) treatments.
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As a key member of this team, you'll liaise between patients, psychiatrists, psychologists, clinicians, third-party stakeholders and dedicated admin teams to organise and monitor all administrative requirements for the Clinic.
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Clinic times, 8am - 6pm, Monday to Friday.
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The current roles have a requirement of 5 days full-time per week or a minimum of 4 days part-time per week.
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Key duties and responsibilities will include (but not be limited to):
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Greeting patients, attending to incoming telephone calls and assisting patients with general enquiries.
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Registering new patients attending the clinic and maintain/update all records.
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Create, cancel, or reschedule appointments for clients.
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Diary management for psychiatrists and psychologists.
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Position characteristics:
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Experience working as a medical receptionist or similar within a medical practice preferred.
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Previous experience using medical software (eg Clinic2Cloud) would be desirable.
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Understanding and experience in billing Medicare, private health insurers, DVA, Workcover, TAC, claims and accounts.
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Experience within the mental health field is desirable.
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Outstanding customer service skills and an enthusiastic and positive 'can do' attitude.
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Well organised and able to work well under pressure.
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Exceptional verbal and written communication skills.
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Meticulous attention to detail and problem-solving skills.

📌 Medical Receptionist (Victoria)
🏢 NeuroCentrix
📍 Victoria