Job Description
Our clinics in the Southern region of Melbourne are seeking an enthusiastic and talented Medical Receptionist to join the team.
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This is a Permanent opportunity working Monday - Friday Part-Time 4 days a week between the core hours off 7:30am - 5:30pm. Work along a fantastic team who continue to develop their operations to achieve outstanding success.
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This role is for our Frankston clinic however you may be rotating among the regions' other clinics - Frankston Surgical, Peninsula, Rosebud, Beleura and The Bays.
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What will you be doing?
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The role involves being the first point of contact for all our patients (in person, call and email) and giving them the quality care associated with I-MED Radiology Network. You will be assisting patients to make and amend bookings, general preparation and billing information relating to the procedure.
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This is a busy dynamic environment of regular change that will enable you to work and support patients and the wider healthcare team in the Peninsula region.
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What are we seeking?
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Experience in providing quality customer experience in a reception (medical preferable) or high volume, complex customer service environment.
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A pledge to your own performance and commitment to giving quality customer service.
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Well-developed communication and interpersonal skills and the ability to maintain effective working relationships with all stakeholders.
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Strong team skills
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Good PC and systems skills
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A positive customer focused attitude
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The willingness to receive and act on feedback
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High levels of resilience and the ability to work autonomously.
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A self-motivated, reliable and conscientious approach to your work.
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Life at I-MED Radiology
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Competitive remuneration corresponding with experience
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Opportunity for career growth and qualified progression
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To be part of a fun & dedicated team that celebrates wins and successes
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Commitment to your health and well-being, including access to employee assistance program
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Diversity and Inclusion
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Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
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If this role stands out to you but you don't feel like you 'tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for.

📌 Medical Receptionist (Victoria)
🏢 I-MED Radiology Network
📍 Victoria