Job Description
You'll coordinate our field team's schedule, keep customers informed and handle the administration that keeps jobs moving and the branch running smoothly. Reporting to our Service Manager, you'll manage daily work from the first customer enquiry through to the final paperwork.
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Key responsibilities
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Running the daily schedule and allocating jobs for our Sydney field team
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Handling calls, emails and bookings, and keeping customers informed
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Checking purchase orders and job requirements, and following client procedures
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Managing jobs in simPRO and preparing completed work for invoicing
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Arranging materials, raising purchase orders and coordinating contractors
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Coordinating solar paperwork, network applications and customer handover documents
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Keeping the office running smoothly and maintaining WHS and compliance records
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About you
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Strong organisational skills and attention to detail
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Friendly, clear communication and a helpful approach to customers
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Initiative, reliability and the ability to manage changing priorities
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Confidence using computers,



sound numeracy and a willingness to learn
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Experience in administration, scheduling or customer service would be helpful
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Familiarity with simPRO is a bonus, but not essential
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About us
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We're an electrical and renewable energy company looking after homes, businesses and industry across Sydney. Our name is built on being approachable, dependable and straight with people, and we back every job with a lifetime workmanship warranty. We have a close local team here, and this role is an key part of keeping it running well.
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A supportive local team and a Service Manager you can turn to for help
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Proper training, with time taken to teach you our systems and help you settle in
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Real ownership of the daily schedule and the chance to make a difference to our team and customers
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Opportunities to build your skills and develop as the branch grows
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Regular Monday to Friday hours in a permanent, full time position

📌 Service Coordinator & Administrator (New South Wales)
🏢 Ozora Electrical & Renewable Energy
📍 New South Wales