Job Description
This position is based in Yass. Applicants based in Canberra must be willing to commute.
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Global Track Warehouse manufactures and distributes tracked undercarriage products for the construction and agricultural industries. We're looking for a practical, organised and customer-focused Sales & Operations Administrator to join our team.
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You'll handle customer enquiries, follow up sales opportunities, develop new business and visit customers. Alongside sales, you'll take an active part in warehouse work and office administration, including accounts receivable.
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Approximately two-thirds of the role involves sales and customer service, with the remaining third covering warehouse and administrative duties.
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Key responsibilities
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Sales and customer service
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Respond to phone and email enquiries, prepare quotations and follow up to secure orders.
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Build relationships with existing customers and identify opportunities for further sales.
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Contact prospective customers and conduct sales visits to discuss their needs and introduce our products.
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Process orders accurately and maintain customer records.
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Coordinate deliveries with the team and resolve customer enquiries.
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Warehouse operations
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Pick, pack and dispatch orders.
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Receive incoming goods and assist with stock checks.
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Load,



unload and move stock using a forklift, once appropriately licensed.
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Help maintain a safe and organised warehouse.
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Administration and accounts receivable
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Prepare invoices and maintain accurate sales and account records.
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Follow up outstanding payments and assist with customer account enquiries.
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Complete general office administration and maintain relevant paperwork.
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What we're looking for
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Experience in sales, customer service or sales administration.
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Confidence speaking with customers, following up opportunities and developing new business.
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Robust organisation, attention to detail and computer skills.
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A flexible, practical attitude and willingness to work across the office and warehouse.
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Ability to work independently and contribute to a team.
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A current driver's licence and willingness to travel for customer visits.
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A forklift licence, or willingness to obtain one.
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Willingness and ability to carry out physical warehouse duties safely.
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Experience with invoicing or accounts receivable would be an advantage.
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If you enjoy working with customers and want a varied role across sales, warehouse operations and administration, we'd love to hear from you.

📌 Sales & Operations Administrator (Canberra)
🏢 The Warehouse Group
📍 Canberra