Insurance Administrator/ Broking Support
This is a hands-on administration and support role with plenty of variety. You'll work closely with our brokers, clients, insurers and other members of the team to assist with the ongoing servicing of our insurance portfolio.
Key responsibilities
Preparing and processing client invoices and policy documentation
Assisting with debtor management and following up outstanding client payments
Processing policy endorsements, amendments and other mid-term policy changes
Liaising with insurers regarding policy documentation, amendments and general enquiries
Assisting with the lodgement and ongoing management of insurance claims
Communicating with clients, insurers, assessors and other parties to help keep claims progressing
Maintaining accurate client and policy information within our systems
Assisting with Certificates of Currency and other client documentation
Supporting brokers with day-to-day policy administration and back-office processing
Following up outstanding information and documentation from clients and insurers
About you
Previous administration, accounts, claims or insurance experience
Insurance brokerage experience would be highly regarded, but isn't essential
Strong attention to detail and accuracy
Confident written and verbal communication skills




Good organisation and time-management skills
Confidence communicating with clients and following up outstanding items
The ability to prioritise tasks and work effectively in a busy environment
A proactive attitude and willingness to help wherever needed
Robust computer and general administration skills
A genuine team-first approach
About us
ODIN Insurance is a growing insurance brokerage providing business and personal insurance solutions to clients across Australia. We pride ourselves on providing responsive, practical service to our clients while creating a supportive and collaborative environment for our team.
A supportive, friendly and professional team environment
A varied role where no two days are exactly the same
Ongoing training and development
The opportunity to build your knowledge of the insurance industry
Genuine long-term career opportunities as the business continues to grow
The opportunity to become an important part of a growing brokerage
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📌 Insurance Administrator/ Broking Support (Queensland)
🏢 ODIN Insurance
📍 Queensland