Job Description
Black Pepper creates stylish, elegant women's fashion that not only looks beautiful, but makes her feel confident, valued and celebrated.
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Whether it's through our products, our service or our community engagement, we strive to leave a lasting impact on the lives we touch.
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We put our ladies at the heart and soul of everything we do, celebrating their individual character and charm so they look and feel fabulous in their own unique way.
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A RARE RETAIL LEADERSHIP OPPORTUNITY
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Reporting to the Head of Retail, we're seeking an exceptional Area Manager to join our Black Pepper team, supporting 13 stores across NSW/ACT.
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This is a hands-on, sales-led, people-driven leadership role for someone who thrives on accountability, coaching and turning commercial insight into action.
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And there's something genuinely rare about this role: no weekend work is required, and there is no retail blackout period over December.
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That means you can enjoy the excitement of leading a high-performing retail network without sacrificing your Summer, including having Boxing Day off.
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It's a leadership role that offers the best of both worlds: a rewarding career in retail, with genuine work-life balance.
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ROLE IN A NUTSHELL
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As Area Manager, you'll be responsible for the overall performance of your region's stores in line with business strategy, maximising profitable sales while building engaged, capable and high-performing teams.
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You'll be a visible leader who inspires Store Managers, develops talent, drives commercial performance and creates exceptional customer experiences across your region.
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WHAT YOU'LL BE DOING
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As Area Manager, you'll:
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Lead a culture of selling excellence, ensuring KPIs are understood, owned and embedded across your stores.
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Coach and develop Store Managers and their teams to grow the customer database, convert new customers into loyal advocates and nurture existing loyal customers.
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Drive excellence across people management, visual merchandising and inventory control.
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Own roster planning, reviewing and optimising schedules to balance sales opportunities and cost control,



while upskilling Store Managers in effective workforce planning.
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Lead continuous improvement initiatives, recommending strategies to enhance sales, team performance, stock management and systems.
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Analyse commercial performance and translate data and insights into clear, actionable strategies.
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Manage performance, achieve KPI targets and motivate your teams to consistently succeed.
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Nurture and grow your direct reports, building a robust talent pipeline across the retail network.
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Lead by example, spending time on the shop floor and creating a culture of accountability, energy and customer focus.
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Handle escalated store or customer complaints with professionalism and sound judgement.
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Confidently manage all aspects of the employee lifecycle, including recruitment, onboarding, development and performance management.
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Partner with the Head of Retail and broader business to deliver strategic initiatives and bring the Black Pepper brand vision to life.
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ABOUT YOU
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You're a commercially minded, people-focused retail leader who knows how to inspire teams and deliver results.
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You Bring:
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Proven Area Management experience within the retail sector.
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A strong track record of driving sales, achieving results and engaging high-performing teams.
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Strong commercial and KPI knowledge, with the ability to turn numbers into action.
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Exceptional people leadership, performance management and coaching skills.
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Analytical and data-driven decision-making capabilities.
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A mindset focused on innovation, adaptability and continuous improvement.
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Self-driven motivation, with a genuine hunger for growth and success.
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A passion for exceptional customer experiences and engaging with both internal and external events.
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Strong communication, inclusivity and team-listening skills.
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The ability to move with urgency, think on your feet and lead from the floor.
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A genuine passion for developing people and building future retail leaders.
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A DIFFERENT KIND OF RETAIL ROLE
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We know retail leadership can be demanding - particularly through the busiest time of year.
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That's why we're proud to offer something different.
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You can build a successful career in retail leadership while still having the opportunity to enjoy the festive season, recharge and spend meaningful time with the people who matter most.
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SOME PERKS WE OFFER
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Generous staff discounts across Brand Collective brands, including 50% off Reebok, Superdry, Hush Puppies, Elka Collective and more.
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A purpose-driven culture with community initiatives, including World Kindness Day and ovarian cancer awareness fundraising.
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Paid parental leave, volunteer leave and additional leave purchase options.
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Novated leasing options.
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Reward and recognition programs, plus generous service awards.
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Recruitment referral incentives.
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Learning and development opportunities.
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Free Employee Assistance Program for mental health support.
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ABOUT BRAND COLLECTIVE
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Brand Collective is one of Australia's leading apparel, footwear and sport groups, operating across 300+ stores with 3,000+ team members.
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We offer omnichannel retail, a comprehensive online business and an extensive wholesale network. Our portfolio spans iconic heritage to contemporary brands, street culture to craftsmanship, and private label to international luxury fashion.
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We bring brands to life.
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READY TO MAKE AN IMPACT?
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At Brand Collective, our customers come from all walks of life - and so do we. We value diversity and inclusion in all forms, hiring based on capability and performance.
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If you're an experienced retail leader looking for your next challenge - with the rare opportunity to lead, grow and succeed without giving up your weekends or your December - we'd love to hear from you.

📌 Area Manager Nsw/Act - Black Pepper (Canberra)
🏢 Retail - Black Pepper
📍 Canberra