Job Description
Customer Service Officer
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We're looking for a Customer Service Officer to join a Nationally recognised Australian manufacturer of
residential/commercial
gas products.
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This role is focused on handling enquiries and providing support to both customers and other internal teams to keep operations running smoothly.
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What's on offer:
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Consistent hours available.
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Long-term chance.
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Supportive team environment with 1-week paid training.
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Immediate start available.
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Onsite parking provided & accessible via public transport.
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Key responsibilities:
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Receiving and resolving incoming customer enquiries.
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Processing customer bookings, deliveries and service requests.
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Effectively communicating with other internal team members and departments.
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Handling customer disputes and escalating if required.
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Accurate data entry to maintain and update records and order information.
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What we're looking for:
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Previous experience in a fast-paced, customer-facing office role.
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Prior experience in a call-center environment a bonus (not required)
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Good communication and organisational skills, internal and external.
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Comfortable using computers, Microsoft Office and CRM systems.
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Valid working rights within Australia.
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READY TO JOIN THE TEAM?
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All applications are treated with the strictest confidence.
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NX Blue is an equal opportunity employer and support diversity in the workplace. Aboriginal and Torres Strait Islander and people from a diverse background are encouraged to apply.

📌 Customer Service Officer (New South Wales)
🏢 NX Blue
📍 New South Wales