Job Description
Property Management Assistant/ Concierge
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Belmo Group is seeking an organised, proactive and people focused Assistant Property Manager / Concierge to join our onsite residential team in Newstead.
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This is a varied support role working closely with our Senior Property Manager and Building Manager to help manage a growing residential portfolio and provide a high level of service to owners, tenants and residents.
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Unlike a traditional property management role involving a widely spread portfolio, this position is predominantly based onsite within a premium waterfront development, allowing you to build strong relationships with residents and stay closely connected to the properties and people you support.
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About the role
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Your key responsibilities will include:
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Responding to owner and tenant enquiries
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Providing friendly and professional Concierge services to residents and guests
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Responding to general resident enquiries and assisting with day-to-day requests
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Coordinating maintenance requests and following outstanding works through to completion
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Liaising with contractors and coordinating access to properties
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Assisting with arrears follow-up, lease renewals and tenancy agreements
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Conducting and assisting with routine, entry and exit inspections
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Supporting upcoming vacancies, leasing enquiries and tenant applications
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Preparing tenancy documentation and maintaining accurate PropertyMe records
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Monitoring outstanding tasks and ensuring important matters are followed up
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Assisting owners, tenants and residents with general onsite requests
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Working closely with the Building Manager and Senior Property Manager to provide a seamless onsite service
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Supporting keys, access, appointments and general onsite administration
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Supporting the continued growth of the residential management portfolio
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About you
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We are looking for someone who is organised, approachable and takes pride in providing great service and following things through.
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You will ideally have:
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Previous Assistant Property Management, real estate administration, Concierge, hospitality or customer service experience
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A current Queensland Real Estate Registration Certificate, or willingness to obtain one
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An understanding of Queensland residential tenancy legislation
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Strong written and verbal communication skills
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Excellent organisation and attention to detail
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Confidence communicating with owners, tenants, residents and contractors
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A skilled, friendly and approachable manner
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Experience using PropertyMe or similar property management software
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A current Queensland driver's licence
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Most importantly, you will reflect Belmo Group's three key cultural qualities:
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Happy – positive, approachable, and able to contribute good energy to the team and resident experience
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Humble – team-focused, open to feedback and willing to help wherever needed
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Hungry – proactive, motivated to learn and committed to getting things done
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What we offer
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A predominantly onsite role within a premium waterfront development in Newstead
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The opportunity to work alongside an experienced Senior Property Manager and Building Manager
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A varied role combining Property Management and Concierge Services
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Genuine opportunity to learn, develop and grow your Property Management career
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Direct interaction with owners, tenants, residents and contractors
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A collaborative and professional working environment
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The opportunity to be part of a growing residential portfolio within Belmo Group
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📌 Property Management Assistant/ Concierge (Queensland)
🏢 Belmo Group
📍 Queensland