Darling Downs and West Moreton Primary Health Network – Blackstone QLD

Full time

We are seeking friendly, organised and proactive Medical Receptionists to join the HelloDR team, working across our clinic network.
As one of the first points of contact for our patients, you will play an key role in creating a welcoming, skilled and positive experience across our clinics.
You will support the day-to-day operations of our clinics and work closely with our doctors, nurses and wider healthcare teams.

KEY RESPONSIBILITIES

Your responsibilities will include:
Welcoming patients and providing friendly, skilled service
Managing appointments, bookings and patient enquiries
Answering and managing incoming phone calls
Processing billing, payments and Medicare-related administration
Maintaining accurate patient information and records
Supporting doctors, nurses and other members of the healthcare team
Assisting with general reception and clinic administration
Contributing to organised, efficient and welcoming clinic environments
Representing the HelloDR brand and our commitment to a positive patient experience
Working flexibly across HelloDR locations as required

ABOUT YOU





We are looking for someone who enjoys working with people, takes pride in providing excellent service and can remain organised in a busy healthcare environment.
Previous General Practice experience is highly regarded; however, we would also love to hear from people with robust backgrounds in administration or reception-based customer service who are looking to move into healthcare.

You will also have:
Strong communication and interpersonal skills
Excellent organisational skills and attention to detail
The ability to multitask and work efficiently in a fast-paced workplace
A professional, reliable and patient-focused approach
Knowledge of Best Practice software, highly regarded
Experience using Microsoft Teams, highly regarded
Basic knowledge of medical terminology, highly regarded
Confidence using Microsoft Office and general computer systems
Availability to work across clinic operating hours, with shifts scheduled between 7:00am and 9:00pm Monday–Friday, and 7:00am and 6:00pm on weekends
Flexibility to work a combination of weekday and weekend shifts across our clinic network as required
J-18808-Ljbffr

📌 Medical Receptionists Brisbane
🏢 Darling Downs and West Moreton Primary Health Network
📍 Brisbane