Flick Anticimex is a global leader in pest control and hygiene services, trusted by homes and businesses across Australia for over 100 years. With 40+ branches across the Pacific, we deliver smart, secure, and sustainable solutions that protect people and property. Join a team driven by quality, innovation, and a strong sense of purpose.

Customer Care Agent

Location: Kawana QLD 4701

About Flick Anticimex

Flick Anticimex is a global leader in pest control and hygiene services, trusted by homes and businesses across Australia for over 100 years. With 40+ branches across the Pacific, we deliver smart, safe, and sustainable solutions that protect people and property. Join a team driven by quality, innovation, and a strong sense of purpose.

The Opportunity

We're expanding our Rockhampton team and hiring Customer Care Agents to help us keep pace with high demand. In this fast-paced, high-volume environment, you'll handle inbound and outbound calls, deliver exceptional service, and convert enquiries into bookings and long-term customers.

What You’ll Do
Convert inbound and outbound enquiries into bookings and long-term customers
Deliver expert advice and friendly service that builds trust and drives results




Hit and exceed daily sales targets with confidence and consistency
Log activities accurately in our CRM and track performance
Support admin tasks while keeping your focus on conversion
Collaborate with your team to maintain a positive, high-energy culture
Represent Flick with professionalism, integrity, and care

What You Bring
Excellent oral and written communication
Sales-driven mindset with solid persuasion and rapport-building skills
Tech-savvy and quick learner; comfortable with CRM systems
Proficient in Microsoft Excel and Outlook
Reliable attendance, strong work ethic, and thrive in a quick-paced, high-volume call centre
Prior call centre or sales experience preferred (not essential)

Why Join Flick
Competitive pay + incentives
Structured training and ongoing development
Employee discounts on Flick products and services
Inclusive, supportive culture with real career progression
Onsite parking and public holiday entitlements
Be part of a trusted brand with a century of service excellence

Equal Opportunity: Flick Anticimex is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace.
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📌 Customer Care Agent Rockhampton Regional
🏢 Flick Anticimex
📍 Rockhampton Regional