22 Sep
|
Broncos Leagues Club
|
Queensland
22 Sep
Broncos Leagues Club
Queensland
Food & Beverage Supervisor – Lead from the front
Broncos Leagues Club - Full-Time - Level 5 – $***** per hour + applicable penalty rates & allowances - Be part of something great
We're looking for a Food & Beverage Supervisor who loves hospitality, thrives in a busy environment and knows how to bring out the best in a team.
This is a hands-on leadership role across our key food & beverage outlets - The Grill restaurant, Alfie's Bar & Cocktail Lounge, Courtyard Café and Buckstop Café.
One shift might see you supporting a busy restaurant service, the next helping the team through a high-volume café period or bringing energy and leadership to Alfie's Bar. You'll need to be adaptable, confident and ready to jump in wherever you're needed.
This isn't a role for someone who wants to sit behind a desk, although there will be some administration involved, it's for someone who enjoys being on the floor, leading by example, solving problems, supporting their team and making sure our members and guests have a excellent experience.
Why you'll love it here
We want you to love where you work - and we offer:
Full-time position
Free onsite parking
Tickets to Broncos men's home games
Learning and career growth opportunities
Ongoing training and development
A supportive, energetic and fun team culture
The opportunity to develop your leadership career across a diverse food & beverage operation
A role with variety
Our food & beverage operation is anything but one-dimensional.
The Grill delivers table-service dining and requires strong attention to service, food quality and guest experience.
Alfie's Bar & Cocktail Lounge brings a different pace and atmosphere, with a strong focus on beverage service, cocktails, guest engagement and creating the right vibe.
Courtyard Café and Buckstop Café are fast-paced environments with food available throughout the day and high-volume coffee and beverage periods.
You'll need to be comfortable moving between these environments and adapting your leadership style to suit the team, venue and service period.
Your role
As a Food & Beverage Supervisor, reporting to our Head of Hospitality, you'll play an important role in the successful day-to-day operation of our Food & Beverage outlets
Lead and support F&B; teams across multiple outlets
Be visible and hands-on during service
Ensure our teams deliver friendly, professional and consistent service
Coach, develop and support team members to reach their potential
Set the standard for service, presentation, cleanliness and professionalism
Assist with opening and closing procedures
Monitor service periods and respond quickly to changing operational demands
Handle guest enquiries and resolve issues in a calm and positive manner
Support stock control, ordering, replenishment and wastage management
Ensure food, beverage and venue standards are maintained
Support compliance with food safety, WHS and Club procedures
Communicate effectively with Duty Managers, F&B; leadership and other departments
Help coordinate staffing and priorities during busy periods
Step into different F&B; areas as required to support the operation
Identify opportunities to improve service, efficiency and the guest experience
How you show up
We're looking for someone who:
Leads from the front and isn't afraid to get stuck in
Brings positive energy to every shift
Is confident giving direction and making decisions
Stays calm and composed when things get busy
Communicates clearly, respectfully and professionally
Builds strong relationships with team members and guests
Knows how to have fun while maintaining high standards
Treats people fairly and leads with empathy
Is proactive and looks for solutions rather than only identifying problems
Can confidently move between different outlets and service styles
Takes pride in presentation, cleanliness and attention to detail
Enjoys coaching and helping people grow
Is flexible and willing to support wherever the operation needs you
What you'll bring
Previous experience in a hospitality supervisory or leadership role
Strong customer service and communication skills
Demonstrated ability to lead and support a team during busy service periods
Sound knowledge of Food & Beverage operations
Experience with table service, bar operations and/or café operations
Barista experience would be highly regarded
Cocktail and beverage knowledge would be highly regarded
An understanding of food safety, hygiene and WHS requirements
Strong organisational and problem-solving skills
The ability to prioritise and manage competing demands
A genuine passion for hospitality and creating great experiences
Most importantly...
We're looking for someone who is a great human, a strong team player and a natural leader.
You don't have to know everything. What matters is that you're willing to learn, you care about your team and guests, and you take pride in doing things well.
You'll have the opportunity to work across multiple outlets, learn from experienced F&B; leaders and build the skills needed to take the next step in your hospitality career.
What's in it for you
$***** per hour + applicable penalty rates & allowances
Free onsite parking
Learning and career growth opportunities
Ongoing training and development
Exposure to multiple Food & beverage operations
A supportive leadership team
A fun, energetic and people-focused workplace
Ready to join the team?
If you're an experienced hospitality professional who loves leading people, enjoys a busy service and wants the opportunity to grow, we'd love to hear from you.
Come and be part of the team at Broncos Leagues Club.
#J-*****-Ljbffr
📌 Food & Beverage Supervisor (Queensland)
🏢 Broncos Leagues Club
📍 Queensland