Job Description
An opportunity exists for an Office Admin & Customer Service person to join our hardworking team on a full time basis, Monday to Friday.
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Role & Responsibilities
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Responsibilities for this position will include the following:
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Respond to emails
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Quoting customers
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Processing bookings
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Dealing with any customer enquiry in a professional manner
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Build and maintain customer relationships and ensure customer satisfaction
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Other Administration and Business duties as required
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Have some flexibility with working hours
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Skills & Experience
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To be successful for this position, you will meet the following criteria:
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Previous experience in a customer service role with accurate data entry
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Minimum of 3+ years of customer service experience is required
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Possess an excellent telephone manner and the ability to handle customers professionally
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Strong computer skills using Microsoft Excel and Outlook
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Advanced functions proficiency in Microsoft Excel is required
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Good written and oral communication skills
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Ability to follow procedures, determine to priorities, meet schedules and deadlines
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Strong attention to detail
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Have the ability to pick up current systems quickly and adapt in fast paced work environment
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Strong work ethic with a 'can do' positive attitude - Good team player
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Experience or knowledge within the Transport industry is an advantage but not necessary
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📌 Admin (Victoria)
🏢 Alston Coaches and Buses
📍 Victoria