Job Description
Join our commercial team and play a key role in driving operational excellence, data integrity, and sales support across the business. We're seeking a highly organised and commercially minded Commercial Coordinator who thrives in a structured setting and enjoys balancing independent work with cross-functional collaboration.
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In this role, you will provide advanced support to the commercial and sales teams, manage key systems and reporting, and help ensure smooth end-to-end customer and order processes. If you have strong attention to detail, excellent communication skills, and a passion for efficiency, we'd love to hear from you.
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Key Responsibilities
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Maintain and manage CRM data to ensure accuracy and completeness, including user access administration and report creation.
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Develop and deliver daily, weekly, and monthly sales reports across states, distributors, and product categories.
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Build reporting systems and work closely with state sales managers on budget monitoring and performance tracking.
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Identify critical supply shortages or overstock (SLOB) items and provide feedback for demand planning and forecasting.
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Coordinate export orders and container movements for New Zealand customers; manage internal commercial installation orders and liaise with customers, distributors, warehouses, purchasing, and freight partners.
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Support customer service and sales teams with troubleshooting on orders, lead times, logistics issues, and related enquiries.
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Issue invoices, process credits,



prepare account statements, and monitor monthly billing reports for central billing customers.
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Provide general administrative support to the commercial team as required.
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About You
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High level of professionalism, ethics, and integrity, with the ability to work independently.
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A strong team player with the ability to navigate challenges and demonstrate flexibility and adaptability.
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A continuous improvement mindset with a strong focus on efficiency and accuracy.
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Excellent interpersonal skills with a customer-centric approach.
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Professional verbal and written communication skills.
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Advanced proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint).
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SAP experience is highly desirable.
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Strongly preferred experience with CRM platforms, particularly Salesforce.
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Solid background in data analysis and/or business analysis is strongly preferred.
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Proven ability to produce high-quality reports, presentations, and briefing materials.
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Strong attention to detail and excellent multitasking skills.
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Proactive, self-sufficient, and able to take initiative to get things done.
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Availability for an immediate start is highly preferred.
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Why Join Us?
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Be part of a supportive and collaborative ANZ team environment.
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Contribute directly to key commercial functions and overall business performance.
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Work within a respected global coatings business that values quality and innovation.

📌 Commercial Coordinator (Victoria)
🏢 Akzo Nobel
📍 Victoria