Customer Advocacy Specialist – Escalations Melbourne (Australia)

Customer Advocacy Specialist – Escalations Melbourne (Australia)

23 Sep
|
Jetstar Airways
|
Australia

23 Sep

Jetstar Airways

Australia

Jetstar Airways in Melbourne is seeking a Customer Advocacy Specialist for a 12-month fixed-term contract at our Melbourne Head Office to manage escalated customer cases and provide effective daily case resolution.

The role requires senior-level customer care experience, solid communication skills, and the ability to balance customer outcomes with cost and risk. Experience with case management systems like Current Skies or Salesforce is desirable.
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📌 Customer Advocacy Specialist – Escalations Melbourne (Australia)
🏢 Jetstar Airways
📍 Australia

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