Steel Window Design is a leading manufacturer of premium steel windows and doors in Australia.
Our commitment to quality and customer satisfaction has earned us a reputation as an industry leader.
The role
We are seeking a confident and commercially minded Sales Consultant to be the first point of contact for new enquiries.
This is a client-facing role combining estimating, sales, and showroom consultation.
You will be responsible for answering incoming client calls, preparing accurate quotations, meeting clients in our showroom, and managing opportunities through our CRM system to maximise conversion rates.
Your key responsibilities will include
Answer incoming phone and email enquiries in a professional and knowledgeable manner
Qualify leads and gather project information (drawings, sizes, specifications)
Prepare and issue accurate quotations for bespoke steel windows and doors
Meet clients in our showroom to discuss their projects and product options
Proactively follow up quotations to convert opportunities into confirmed orders
Own the pipeline—ensuring no lead goes cold and every 'Next Step' is scheduled
Liaise with the Operations and Drafting teams to ensure feasibility and a smooth handover
Build robust relationships with homeowners, architects, builders, and interior designers




What we're looking for
Previous experience in estimating, sales, or a similar role (windows, doors, glazing, construction or interiors preferred but not essential)
Experience using a CRM system to manage leads and track opportunities (preferred but not essential)
Confident answering phones and handling customer enquiries
Strong attention to detail
Excellent communication and relationship-building skills
Commercial awareness with a proactive approach to closing sales
Comfortable hosting and leading showroom consultations – full training will be provided
Ability to read drawings is advantageous but not necessary
Australian work rights are required for this position
Personal Attributes
Professional, personable, and well-presented
Organised and able to manage multiple enquiries simultaneously
Results-driven and motivated
A genuine interest in design, architecture, or interiors is beneficial but not essential
What We Offer
The opportunity to be a part of a growing company – with new product launches and expansion across Australia.
Performance-based bonus structure
Opportunity to grow with a respected, specialist brand
Supportive and collaborative team environment
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📌 Sales Consultant (Melbourne)
🏢 Steel Window Design
📍 Melbourne