Southern Steel Group (SSG) is the largest privately-owned independent steel distributor in Australia. We operate nationally with many branches across Australia, employing approximately 1400 employees.

We are currently looking for an ERP Support Analyst to join our busy team and assist our distribution businesses across the Group.

In this role, you will provide day-to-day system support, maintain and develop Excel-based tools for pricing, processing and reporting, and work with users and stakeholders to improve data accuracy, system adoption and business processes.

You will be responsible for:
Providing day-to-day ERP support, including troubleshooting user queries, pricing, processing and transactional issues
Assisting with user access, master data, system configuration and integrations, including SigmaNEST, Romac and Pulse
Analysing, validating and reconciling data to identify discrepancies and improvement opportunities
Supporting data mapping, migration and validation activities when required
Providing user support and assisting with system training, process documentation and user guides
Where required conduct site visits to understand operational requirements and support process alignment
Working with site management, IT,



senior management and project stakeholders to support system adoption and continuous improvement

To succeed in this role, you will have:
Strong Microsoft Office skills, particularly Excel, with confidence working with formulas, spreadsheets and data
Strong problem-solving skills, with the ability to investigate and resolve issues using Excel and business systems
Experience with an ERP or business management system; SM3 experience would be advantageous
Experience or knowledge in Steel, Distribution, Processing or Manufacturing, particularly Structural Steel and Plate, would be highly regarded

This unique chance will suit someone with robust Excel and problem-solving skills who is interested in supporting business systems and improving processes. Experience in steel, ERP or processing environments will be highly regarded, along with strong transferable skills and a practical, solutions-focused approach.

Please note: We promote a secure work culture; therefore, we have a process of reference checking and pre-employment medicals which includes a drug and alcohol screen for the successful applicant.
J-18808-Ljbffr

📌 Erp Support Analyst Sydney
🏢 Southern Steel Group
📍 Sydney