Job Description
Medical Receptionist and Administration (Part time/Casual)
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At Next Practice Braddon we take pride in fostering a warm and welcoming environment for patients and staff alike. We're looking for someone who shares our values and our enthusiasm about patient care to join our reception team as a Patient Advocate.
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About Next Practice Braddon
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Next Practice Braddon opened in May **** and is owned and operated by two local Canberra GPs. We are a boutique clinic conveniently located in the heart of Canberra city. We offer a flexible roster and provide on-the-job training for staff eager to learn and grow with the team.
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What we're looking for
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Presents a warm and confident demeanor and is enthusiastic about creating a safe and welcoming environment
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Enjoys being busy, thrives in a fast‐paced environment, and can remain professional and composed under pressure
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Approaches people with genuine empathy and compassion, and plenty of patience!
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Understands and respects the importance of patient privacy and confidentiality
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Values being part of a team and embraces opportunities to learn from others
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Is able to keep track of multiple tasks at once and prioritise them efficiently
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Knows their strengths and weaknesses and is willing to step up to lend a hand when they can and to ask questions when they need to
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Is meticulous, punctual, proactive, and who takes pride in a job well done
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Enjoys problem solving and the challenges of navigating an ever‐changing environment
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Communicates clearly and openly and who listens attentively with the aim to understand, not simply to respond
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Appreciates that a little kindness goes a long way, especially in this line of work!
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Key responsibilities
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Answering phone calls and emails in a timely, professional, and courteous manner
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Assisting patients with queries and supporting clinicians with day‐to‐day administrative tasks
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Maintaining a tidy and well organised work space
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Adhering to practice policies and procedures
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Effective time management
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Liaising with external providers such as pathology and imaging companies, GP clinics, specialist rooms, insurance and worker's compensation agencies, etc
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Processing payments, reconciling accounts, and collecting outstanding invoices
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Details of the position
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Casual or part time
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***** hours per week
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Above award rates
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Versatile roster
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On-the-job training
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📌 Medical Receptionist And Administration (Part Time/Casual) (Canberra)
🏢 Next Practice
📍 Canberra