Job Description
Are you a dynamic Senior Administration Officer ready to make a lasting impact? We are currently seeking passionate and experienced Senior Administration Officers to join our team in our newly established emergency department. We have multiple casual roles available.
n
Based at our Springfield campus, this role will be part of a landmark moment in Queensland healthcare at Mater Hospital Springfield which opened early ****. This state of the art facility will meet the needs of the growing Greater Springfield region. With a mix of public and private beds across ICU, maternity, emergency and medical, surgical services, it's set to care for over 200,000 patients annually.
n
Salary range: $***** - $***** per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff perks!
n
Working a variety of shifts across a 24/7 rotating roster, this role is critical to the smooth operation of Queensland's newest Emergency Department. You'll play a key part in supporting clinical teams across triage, admissions and patient flow, ensuring patients are accurately clerked, billed correctly, and supported efficiently during their ED journey.
n
What you'll be doing
n
n
Supporting ED operations across all major areas including triage, admissions and patient flow
n
Accurately clerking patients and ensuring timely admission, transfer and discharge processes
n
Managing Medicare and private health insurance details, including identifying Medicare-ineligible patients
n
Processing patient payments and liaising with Finance to facilitate billing and reconciliation
n




Providing front-of-house and ward-based administrative support within a 24/7 environment
n
Maintaining high standards of data quality, confidentiality and compliance
n
Working collaboratively with clinical and administrative colleagues to ensure full coverage of all rostered ED shifts
n
Contributing to orientation and training during a comprehensive onboarding period
n
n
About you
n
n
Ability to pick up shifts at short notice
n
Demonstrated experience in senior administration within a healthcare or hospital setting
n
Strong knowledge of patient admissions, billing, Medicare and private health insurance processes
n
The ability to work rotating shifts across a 24/7 roster, including nights, weekends and public holidays
n
High attention to detail and the ability to manage competing priorities in a rapid-paced environment
n
Experience using health information systems and intermediate Microsoft Office skills
n
Excellent communication skills and a calm, professional approach under pressure
n
A commitment to Mater's mission, values and patient-centred care
n
n
Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare ,



education , fundraising & philanthropy and research — and it's our people who make the difference.
n
We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
n
n
Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
n
Grow your career with access to industry-leading training and professional development through Mater Education
n
Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
n
Access a range of health and wellbeing services with a corporate discount on private health insurance
n
Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
n
Stay active with unlimited access to discounted gyms via the Fitness Passport program
n
Convenient, discounted on-site parking
n
Enjoy great food with reduced prices at our campus cafés and coffee spots
n
Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
n
n
Be part of something bigger. Make your move with Mater .
#GetBetterWithMater
n
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage .
n
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

📌 Senior Administration Support Officer - Ed Casuals (Queensland)
🏢 MaterNews
📍 Queensland