We are seeking experienced and dedicated GP Medical Receptionists to join our team at Brookside Family Clinic in Mitchelton, Queensland. This role will involve providing exceptional customer service to our patients and supporting the smooth running of our Medical Practice.
Part time, school hours or casual, let's have the conversation. We are open to working with your schedule as much as possible.
What you'll be doing
Scheduling appointments and providing information about our services
Handling patient enquiries in a skilled and empathetic manner
Ensuring patient confidentiality is maintained at all times
Manage incoming calls and correspondence
Completing reception team daily tasks
Providing professional support to the clinic Doctors
Completing ad hoc tasks as delegated by the Practice Manager
Maintaining accurate patient records and updating medical databases
Assisting with administrative tasks such as filing, data entry, and managing supplies
Providing a high level of customer service and ensuring a positive patient experience
What we're looking for




Previous experience as a GP medical receptionist or in a customer-facing role in the healthcare industry
Minimum of 1 years experience as a GP medical receptionist
Strong communication and interpersonal skills, with the ability to interact with patients, doctors, and other healthcare professionals
Excellent organisational and time management abilities to multitask and prioritise effectively
Proficient in using
Best Practice , Hotdoc & Tyro
A caring and compassionate attitude, with a genuine interest in the wellbeing of our patients
A keen eye for detail and the ability to maintain accurate records
Australian Work Rights are required for this position
What we offer
At Brookside Family Clinic, we are committed to providing a supportive and collaborative work environment. We offer competitive remuneration and ongoing training.
Join our team and be a part of a growing and dynamic medical practice that values its employees and delivers exceptional patient care.
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📌 Medical Receptionist (Queensland)
🏢 Brookside Family Clinic
📍 Queensland